Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Attached is a record of all of our correspondence with VASIt shows that the drainage issues were a primary concern during the initial estimate and were acknowledged as requiring special handingIn addition, immediate problems with drainage were noted as soon as the paving was done and VAS agreed to remediateIt was only after their initial attempt at remediation didn't completely solve the problem did they decide that the drainage issues weren't part of the contractAlso, contrary to their statement, the new driveway is already being undermined and damaged by storm run-off Regards, [redacted]
Revdex.com spoke with the businessThis job ha been done per the terms of the contractThere was some water concerns with the customer's land but this was not upset or effected by the work done by the businessHe has tried to give the customer information on companies that would be able to correct the issues with the landAt this time the customer's job has been paid in full
In May or June, 2018, I contracted with Virginia Asphalt Services to repair some cracks and recoat my drivewayAfter weeks of waiting, they came and did patches to the cracked areas in my drivewayAfter repeated attempts to find out when they were going to coat the driveway, I was first told that their machine was brokenSeveral times over the course of the next months, they promised to come and cost the driveway but never showed upFinally, in October they came and coated the driveway with a very light coating and failed to fill in the remaining cracks in the drivewayAfter more complaints about the quality, they filled the cracks and reposted the driveway on last Thursday afternoon, even though rain was forecast on Friday and SaturdayAs a result, the coating washed off and into my lawnI have requested that they come and rake out the tar from the grass and recoat the driveway as promisedI am still awaiting a positive response
Im only sorry I can't rate them a zero.once they have your money if you have any issues they don't stand behind there work.Never will return calks its take your money and run.??
Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below Attached is a record of all of our correspondence with VASIt shows that the drainage issues were a primary concern during the initial estimate and were acknowledged as requiring special handingIn addition, immediate problems with drainage were noted as soon as the paving was done and VAS agreed to remediateIt was only after their initial attempt at remediation didn't completely solve the problem did they decide that the drainage issues weren't part of the contractAlso, contrary to their statement, the new driveway is already being undermined and damaged by storm run-off Regards, [redacted]
Revdex.com spoke with the businessThis job ha been done per the terms of the contractThere was some water concerns with the customer's land but this was not upset or effected by the work done by the businessHe has tried to give the customer information on companies that would be able to correct the issues with the landAt this time the customer's job has been paid in full
In May or June, 2018, I contracted with Virginia Asphalt Services to repair some cracks and recoat my drivewayAfter weeks of waiting, they came and did patches to the cracked areas in my drivewayAfter repeated attempts to find out when they were going to coat the driveway, I was first told that their machine was brokenSeveral times over the course of the next months, they promised to come and cost the driveway but never showed upFinally, in October they came and coated the driveway with a very light coating and failed to fill in the remaining cracks in the drivewayAfter more complaints about the quality, they filled the cracks and reposted the driveway on last Thursday afternoon, even though rain was forecast on Friday and SaturdayAs a result, the coating washed off and into my lawnI have requested that they come and rake out the tar from the grass and recoat the driveway as promisedI am still awaiting a positive response
Im only sorry I can't rate them a zero.once they have your money if you have any issues they don't stand behind there work.Never will return calks its take your money and run.??