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Virginia Collision Center

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Virginia Collision Center Reviews (3)

URING THE REPAIR THE [redacted] #222222;"> AT THAT TIME ESTIMATE WAS WRITTEN FOR DAMAGE THAT WAS SEENAFTER ORDERING PARTS AND RECEIVING PARTS WE STARTED THE REPAIR ONCEBUMPER TAIL LIGHTS CAMEOUT WE NEEDED TO REPLACE THE REAR BODY PANEL WELET THE INSURANCE COMPANY KNOW AND GOT AUTHORZATION SO WITH THEADDITIONAL PARTS AND LABOR IT CHANGED OUT ETA ON COMPLETION DATEDELIVERD THE CAR TO [redacted] HE STATE THAT HIS ENGINE LIGHT WAS ON SO IWENT AND HAD IT PUY ON COMPUTER TO SEE WHAT CODE IT WAS STATES THATIT HAD MISFIRES ON CYCLINER AS WELL AS A OSENSOR CODE LET HIMKNOW AS WELL AS CALLED INSURANCE COMPMANY TO LET THEM KNOW INS SAID NOTRELATED TO LOSS BECAUSE CAR WAS HIT IN REAR AND REAR BODY WAS REPLACESAND THE ISSUES HE WAS HAVING ARE ON THE FRONT OF THE MOTOR AND THEY AREMAINTACE ITEMS THAT NEED TO BE REPLACES IN TIME THE CAR HAS OVERMILES ON IT HOPE THIS HELPS PLEASE CALL ME WITH ANY QUESTIONSTHANKS

this vehicle was repaired per "her insurance guidelines" [redacted] insurance in She has driven approximately 61,miles since this timeThe industry recommendation for replacement of struts is every 25,milesThe part warrenty has long since been expired, and our labor to install was obviously performed correctly, or this would have been a problem before nowIt has been four years since the work was performedIn my opinion, [redacted] is responsible for the warrenty for the part, as they are the ones who "DICTATED WHAT PARTS WOULD BE USED IN THE REPAIR" Thank You, [redacted]

Revdex.com: I have reviewed the offer and/or response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint For your reference, details of the offer I reviewed appear below [Provide details of why you are not satisfied with this resolution.] Regards, [redacted] Dear Revdex.com the response that the owner of virginia collision is totally and the guy is a flat out liar and I am very insulted by what he has said about meI cursed his receptionist he saysThere are cameras in the front office and I would love to have them viewed if we can go back to that date in questionI was anything but disrespectful to the receptionistThe guy came from the back or wherever he was with an attitude from the start! Did I curseYes I did start to curse after he turned red after my 4th complaint about my vehicle and told me what did I expect it's a year old vehicle in a very aggitated tone! That is when we BOTH started to curse one anotherAs far as me asking him does he know who I am!! Really!! I'm nothing more than a struggling person trying to make it in this world who only wants the same respect that he givesWho am iI guess to make me look like the bad guy that sounds threatening coming from a black man!!! He is a liarThe parts he claims were replaced is CLEARLY nothing more than a patch job of the ORIGINAL damaged part! Any professional in the business will back me 100%I have already had it looked at! My pressure is so high right nowHow can I possibly deal with this guy and his company after being totally disrespected and lied onAnd as far as the policeI CALLED THEM TOO! I asked them to go with me back to the shop!!! One cop even told me to calm down and try to talk to the guy and I said not without police presence!!!The officer even shook his head in disbelief at the shady job! I want my truck fixed but I feel totally violated by these people and it is not fair at all!!!

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Address: 1003 Masonic Ln, Richmond, Virginia, United States, 23223-5540

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+1 (804) 525-7133

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