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Virginia Commonwealth Auto Sales

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Virginia Commonwealth Auto Sales Reviews (3)

Revdex.com spoke with the businessThis has been resolved with the customer directly

Revdex.com spoke with the business. This has been resolved with the customer directly.

Review: On November 7th, 2015, I purchased a car from [redacted] (I believe) at Virginia Commonwealth Auto Sales. [redacted] was great and outgoing during the meeting, but since then, many things have gone wrong with our exchange and we cannot get in touch with him.

We were told that it was a better deal to get the higher warranty deal because it would cover more and would last for six months. [redacted] said he would send the forms off for us because we don't live in Charlottesville, and that the warranty company would contact us and send us our warranty information. Almost one month later, we have yet to receive any information and the car needs lots of work - we've been paying out of pocket for the work to be done also. [redacted] said once we receive the warranty contract, we can be refunded. We've been trying to contact him in order to receive this information we have yet gotten.

On top of this, we haven't received the title. I am paying car insurance on a car that's temporary tags will expire on Monday, December 7, 2015 due to the fact that we cannot contact [redacted]! I am highly upset. The car was paid for straight out and he said he would get the titled switched in my name. I went to the DMV and there are no cars under my name. I WANT MY TITLE TO REGISTER MY CAR! I can't even drive it now because the 30 days tags expire!!! This is hindering my work and school commuting.

Also, the car was missing a back piece one of the side mirrors. [redacted] said he would order it for us and would send it to our address. It was never sent to us so we had to purchase it from [redacted] which cost $150.

To make matters worse, we've tried to contact him. We've driven 1 1/2 hours from where we live to the shop just to see if he was there and no one ever is around. The phone doesn't ring and he doesn't respond to voicemails. My fiance called him one day and [redacted] texted him back saying he was with a client. When my fiance replied about the back piece for the mirror, he never responded as if he was avoiding us.Desired Settlement: I want my title NOW and I want my warranty NOW. The warranty should be upgraded to a higher package without having to pay the difference. I'd even go as far as to say I think my registration at the DMV should be covered by the business after all of the time and money I've put in to trying to reach this man about his broken promises.

It's such a disappointment when I thought we had a great salesman in front of us. Now he just seems like a fraud. If he wasn't accredited by the Revdex.com, I would think I had gotten scammed.

Business

Response:

Revdex.com spoke with the business. This has been resolved with the customer directly.

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Description: Auto Dealers - Used Cars, Used Car Dealers (NAICS: 441120)

Address: 7509 Midlothian Tpke, N Chesterfld, Virginia, United States, 23225-6412

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Web:

www.virginiacommonwealthautosalesllc.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Virginia Commonwealth Auto Sales, LLC, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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