Virginia Oral & Facial Surgery

Case number [redacted] Dear Revdex.com: I received the above referenced complaint dated [redacted] *** this week (I was out of the office last week)We have discussed this with the patient and we have previously responded to her in writing and through telephone conversationsWhat she describes to you in her complaint it not completely accurateWe have in fact discussed her concerns with her insurance company and have clarified with them that we billed correctly for the service our doctor performedThis issue has gone on for a few months now and we have expended a fairly significant amount of time in our attempt to resolve the complaintAlthough we stand by our initial response, we have decided to write off the [redacted] so that we can bring this to a closePlease do not hesitate to contact me with any further questions regarding this matterSincerely, [redacted] [redacted] [redacted] [redacted]

[A default letter is provided here which indicates your acceptance of the business's offer. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***The provider stated that my complaint is not completely accurate, yet provided no reference to support that claimDespite this I find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

[A default letter is provided here which indicates your acceptance of the business's offer.? If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the offer made by the business in reference to complaint ID ***The provider stated that my complaint is not completely accurate, yet provided no reference to support that claimDespite this I find that this resolution would be satisfactory to meI will wait for the business to perform this action and, if it does, will consider this complaint resolvedIf the company does not perform as promised I can get back to you at: [email protected]
Regards,
*** ***

Case number ***? Dear Revdex.com:? I received the above referenced complaint dated *** *** ***? this week (I was out of the office last week)We have discussed this with the patient and we have previously responded to her in writing and through telephone
conversationsWhat she describes to you in her complaint it not completely accurateWe have in fact discussed her concerns with her insurance company and have clarified with them that we billed correctly for the service our doctor performed.? This issue has gone on for a few months now and we have expended a fairly significant amount of time in our attempt to resolve the complaintAlthough we stand by our initial response, we have decided to write off the *** so that we can bring this to a close.? Please do not hesitate to contact me with any further questions regarding this matter.? Sincerely,? *** ** ***
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Case number [redacted] Dear Revdex.com: I received the above referenced complaint dated [redacted] this week (I was out of the office last week). We have discussed this with the patient and we have previously responded to her in writing and through telephone...

conversations. What she describes to you in her complaint it not completely accurate. We have in fact discussed her concerns with her insurance company and have clarified with them that we billed correctly for the service our doctor performed. This issue has gone on for a few months now and we have expended a fairly significant amount of time in our attempt to resolve the complaint. Although we stand by our initial response, we have decided to write off the [redacted] so that we can bring this to a close. Please do not hesitate to contact me with any further questions regarding this matter. Sincerely, [redacted]