Per Phone call from Business:We have been working with the customer to resolve the complaint and I have apologized to the customer for the error.We currently have the carpet on orderThank you,***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.To Date: The repair technician arrived at my address Friday 2/19/He was not able to complete the repairs.Needs Repair or Replacement [redacted] Chair - needs fabric replacementThe technician did not have the materialHe suggested ordering the fabric or replacing the chairSatisfactory Completion Dinning room table, repair to our satisfaction [redacted] Couch "spots" repaired to our satisfactionRegards, [redacted]
Per Phone call from Business:We have been working with the customer to resolve the complaint and I have apologized to the customer for the error.We currently have the carpet on orderThank you,***
Per Tim C***'s phone call.We have ordered a new chair for the customer. Thank you,Tim C***
The repair tech should be calling to schedule an appointment this week to resolve the complaint.Thank you,Tim C***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.To Date: The repair technician arrived at my address Friday 2/19/He was not able to complete the repairs.Needs Repair or Replacement [redacted] Chair - needs fabric replacementThe technician did not have the materialHe suggested ordering the fabric or replacing the chairSatisfactory Completion Dinning room table, repair to our satisfaction [redacted] Couch "spots" repaired to our satisfactionRegards, [redacted]