Vis-Star Homes Ltd

I spoke with the customer on 8/ [redacted] and informed her that the product is beginning to roll out the sheds are custom-made to order and do take a little timeI inform the customer that she will have her shed within a weeks time

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The response is incorrect The owner never told me the shed was not available -- I challenge him to provide any evidence (email, text, any written correspondence) substantiating that claim.The owner took my money and held it for nearly four months He rarely answers the "business phone", almost never returns messages, and lies about nearly everything.I have received a refund after having my credit card company contact the seller and after speaking with the police department in his county Without that action and the help of the Revdex.com, the company would still be sitting on my money.I believe that this company is a fraud, and that the owner is a common thief In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Your 'On Sale' AD was available on your Website for a few days prior to and on the day I made my order indicating the 'SALE PRICE', which, on your responsibility, indicates 'False Advertising'. In order for the BBB to appropriately process your response, you MUST answer the question above. Sincerely, [redacted]

Revdex.com:At this time, my complaint, ID *** regarding Capital D Supply, Inchas been resolved
(By clicking "OK", your complaint will be closed as Resolved.)
Sincerely,*** ***

Your shed was not available and we told you that, so we refunded your money $ Thanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

Revdex.com:At this time, I have not been contacted by Capital D Supply, Inc. regarding complaint ID ***.Sincerely,*** ***

There are five different size greenhouses, one of which was smaller than what the customer had ordered and the rest will largerI explained to the customer that there's a $difference between smaller greenhouse and the one he purchaseI apologize to him and explained that the prices that
were inserted were in obvious mistake, there is an obvious discrepancy in price and that it was not a sale price simply honest mistakeHe refused to even listen to my explanationI continued to explain to him that we did not intend to deceive or misrepresent the product in any wayIt was simply an honest mistakeHe didn't careHe just wanted to capitalize on a honest mistakeIn our disclaimersI explained to him there are times that mistakes are made and we hope that the disclaimer gives a little clarification and protects us from simple mistakes like this one. *** * *** ***has the right to change, delete, or withdraw any or all information from this site at any time without advance noticeOnce again I apologize and to reiterate that there was no intent to deceive anyone on priceIt was simply an honest mistakeThank you Angelo

customer was refunded

The order was placed on *** which is a friday, we didn't process until Monday *** 3-days would bring it to today the *** of June like my site saysIt's shipping out todayI called her phone number and emailed herWhat did I do wrong!!!

Revdex.com:At this time, I have not been contacted by Capital D Supply, Inc. regarding complaint ID ***.Sincerely,
*** ***

I spoke with the customer on 8/** and informed her that the product is beginning to roll out the sheds are custom-made to order and do take a little timeI inform the customer that she will have her shed within a weeks time

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

The...

response is incorrect.  The owner never told me the shed was not available -- I challenge him to provide any evidence (email, text, any written correspondence) substantiating that claim.The owner took my money and held it for nearly four months.  He rarely answers the "business phone", almost never returns messages, and lies about nearly everything.I have received a refund after having my credit card company contact the seller and after speaking with the police department in his county.  Without that action and the help of the Revdex.com, the company would still be sitting on my money.I believe that this company is a fraud, and that the owner is a common thief.
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.  I finally received my refund
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:[redacted] 
[redacted]
[redacted]...

[redacted]
[redacted]This guy finally returned my emails and call. He has promised the shed will be shipped this week. Please disregard my complaint for now.  The id is: [redacted]If it does not get shipped as promised, I will re-file a complaint.Thank you, [redacted] 
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

Your 'On Sale' AD was available on your Website for a few days prior to and on the day I made my order indicating the 'SALE PRICE', which, on your responsibility, indicates 'False Advertising'.
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]