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Vision Real Estate Reviews (3)

[redacted], I received your text letting me know that you have reported me to the Revdex.com.  Your text also made statement of facts from your point of view that I would like to clarify. It is true that while I was showing the property to the Unrepresented Buyers (I...

represented the Seller, not the Buyers), I stated that the washer and dryer in the basement (red) belonged to the home and that the washer and dryer upstairs (white) belonged to the Tenants.  I obviously had the information reversed, but there was no intent to deceive the Buyers or cheat you. When the Buyers came to the home on July 31stwhile your movers were finishing the move (I recognize it was a Herculean effort on your part to make the transition happen), they saw your movers packing up the red set and stopped them.  I did not give the Buyers authorization to either enter the home or to stop your movers from taking the set, they did that on their own (albeit based on the understanding that the red set was to stay).  They called me to report that they had stopped the movers from taking the set and you have a text that indicates I contacted you asking about the set and you responded that the red set belonged to you.  I do not actually have a record of that text.  I’m not saying it didn’t happen, I just don’t have a record of that because that phone has since been replaced and the texts did not transfer.  I do recall receiving a text from you with a picture of your new home (much nicer than the home from which you had just moved), thanking me for giving you the impetus to finally take the step to purchase a home by selling the one in which you were living. July 31stwas an extremely chaotic day with numerous checkouts throughout the valley and despite the texts, I was not able to get back to the home until about the time your movers were leaving.  When I arrived, Angie was in front of the house on the phone and the moving vans were packed and ready to go.  I wanted to speak with her, so while she was on the phone, I stepped in to the home to check on the cleaners.  By the time I got back outside, she was gone.  I did not go to the basement at that time to see if the red set were still there, nor did I go to the upstairs laundry to check on that washer & dryer as I had to leave for other appointments.  Frankly, I suppose I just assumed that you had spoken to Angie about the red set and that she had instructed the movers to take them. The next day when I toured the home with the Buyers and gave them their keys, I was surprised to see the red set downstairs and the white set upstairs.  I assumed that you had left the white set upstairs because you were just going to buy a new set for your new home and told the Buyers that the white set was theirs if you left it there.  Why the Buyers insisted on keeping the red set when they didn’t need it is beyond me.  They were entitled to only one set, not two. While I have not formally contracted an Attorney, after speaking with the Attorneys at the Utah Association of Realtors, as well as our Attorneys at Cullimore & Associates, the legal conclusion is that this is an issue between you and the Buyers of the property.  They were the ones that kept the washer and dryer and then gave it away.  In addition, the fact that you never contacted me about this for 90 days puts us past the statute of limitations for Abandoned Property, which is 15 days.  You would have to sue the Buyers for redress and since the amount is relatively small, it would have to be in Small Claims court. However, should you decide to sue them, I realize I will also be dragged into this dispute and going to court over a washer and dryer is not in anyone’s best interest.  While I am not legally required to buy you a new washer and dryer, I can understand that this has been frustrating and will offer to pay you $500 out of my own pocket.   If that is acceptable to you, let me know to whom you would like me to make the check and where you would like me to send it. Thank you. Leuri Z[redacted], PMP, BPO, PMN, ABR, UPRORealtor, Property Manager, Associate BrokerVision Real Estate495 N. University Ave. #200Provo, UT [email protected] County Network Past President

Yes, we two days late.  Tenants are required to keep utilities in their name but in this by-the-bedroom rental the tenants failed to meet that obligation.  Rather than allow further roommate conflict  we have been handling the utilities for them.  Normally the deposit would have...

been processed faster, but we had to wait a few additional weeks for those final utility bills to come in from the utility providers.  Unfortunately, that meant the deposit was processed with the batch of refunds for people who moved out later.  When the tenant notified us after the initial 30 day deadline had passed, we immediately found and pulled the disposition and had the refund to her the next day.  In the end, we were two business days late.  In Utah statute, if a landlord fails to return a deposit within 30 days, a tenant may provide written notice of that failure and the landlord is then given five days from the date of notice to process the deposit refund.  We did it in 24 hours.

Review: My husband and I were referred to Vision Real Estate by a good friend of mine who knows the owner of the agency. When I first got in touch with [redacted] (the owner) he made many promises of how they would work with us etc. We had our first meeting with the agent assigned to us because he was out of town; [redacted] back in May, 2013. We agreed to list our condo for 134,900. In our first meeting with her, my husband and I explained our situation; that we wanted to try to sell our condo to see if we could sell it for a good price so that we can move out of New Britain and into a better school system. We did not start looking for houses right away because as we told her from the beginning, we wanted to see if we would even be able to sell for a good price since the market had not bounced back yet. After a few weeks, there was an interested buyer and we agreed to sell our condo for $125,000 for which we signed a contract. We then started looking for a home and found one which we put a $3000 deposit on. The contract was contingent upon our selling our condo. As time went on the buyers of our condo asked for several extensions, first for the inspection then appraisal and then mortgage approval. A week before our August 1st closing, we found out that the buyers bank appraised the condo for 106,000 and the buyers wanted us to lower our price. After much going back and forth, we refused to lower our price from 125,000 to 106,000 and therefore we canceled both transactions. We later found out that [redacted] failed to secure the proper extension for the contingency form in our contract making it null and void. So after contacting an Atty, we found out that the sellers of the house we were to buy were in fact entitled to the $3000 deposit because [redacted] failed to protect our interests and failed to secure an extension for the contingency. She was well aware that the buyers of our condo were not even approved to purchase our condo but still failed to fulfill her duties and protect us.Desired Settlement: Refund of Deposit $3000, for failure to secure proper extension of contingency form.

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Description: Real Estate

Address: 217 S Cedar St, Mason, Michigan, United States, 48854

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