Visiting Angels Of North Central Ohio

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Regards, [redacted] That was for the last time they were supposed to come when I fired themthe girl left the previous Friday right after she got hear saying somebody was breaking into her house

Service was providedCharges were assessed per the agreementPlease reference your agreementAlso feel free to contact the office with any questionsThank you

Charges were applied properly in accordance with our Client Service AgreementAdditionally, the agency reached out to the family to review the charges prior to the net check being sentEveryone was in agreement at that timePlease reference your Client Service Agreement again for details or feel free to contact our officeThank you

Consumer responded via phone:Consumer disagrees with the company. Consumer states the company did call and had a conversation with his wife but no discussion was made regarding a refund and no agreement was reachedHe did make reference to the contract and that a check was to be issued but no amount was discussed. Consumer did receive and has not cashed the $check that was received. Consumer would like the rest of the deposit returned.Consumer states business provided no service to them and contract was cancelled.Consumer provided a depot on January 11, and company was to provide service on January 13, and did not show. Consumer canceled on January 15,

Thank you for the opportunity to respondOur continuity of care has been excellentWe have provided care care in accordance with the plan of care schedule provided by the clientSo aides 'not showing up' is baselessThe episode of care with this recent came to a closeThe account reconciliation
shows a credit of $from early March, nothing from FebruaryThis check has been cut and mailedI'm puzzled by the dates and amounts listed in the complaint.I also do not have any messages left in my voice mail from the contact listed in the complaintThank you

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.Regards,[redacted] That was for the last time they were supposed to come when I fired them. the girl left the previous Friday right after she got hear saying somebody was breaking into her house

Charges were applied properly in accordance with our Client Service Agreement. Additionally, the agency reached out to the family to review the charges prior to the net check being sent. Everyone was in agreement at that time. Please reference your Client Service Agreement again for details or feel...

free to contact our office. Thank you

Service was provided. Charges were assessed per the agreement. Please reference your agreement. Also feel free to contact the office with any questions. Thank you