Visiting Physicians Association

We went out to find and repair the leak and unfortunately missed it the first time Leaks can be tricky and aren't always caught immediately We went out a second time and found the source of the leak and repaired it using the original shingle brand and color The repair is on the north face of the house where algae is present I can't buy old, dirty shingles with algae already on them to use for repairs, so we use the same, but new, shingles These shingles won't match for this reason I am apologetic for the mismatch, and unfortunately algae is a regional problem affecting my house as well

Re: Response to Customer Concern ID [redacted] Dear Dispute Resolution Department Personnel:VPA, P.Cdba Visiting Physicians Association ("VPA") is in receipt of the customer concern submitted by Mr [redacted] *** VPA has been in contact with the individual with medical power of attorney for the patient referenced in the complaint and has addressed any and all concernsDue to state and federal privacy laws VPA is not at liberty to provide any additional detailed information in this forum concerning the Patient's care Respectfully Submitted, Visiting Physicians Association

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me The matter will be consider resolve when problem is corrected and completed in a workman like mannerThank you Regards, [redacted]

ID ***
Due to a high volume of calls, we did not get to respond to the homeowners call as soon as we would have likedWe are now in the process of doing any necessary work needed to correct the problem
Thank you,
*** ***

[A default letter is provided here which indicates your...

acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.   The matter will be consider resolve when problem is corrected and completed in a workman like manner. Thank you 
Regards,
[redacted]

Re: Response to Customer Concern ID [redacted]Dear Dispute Resolution Department Personnel:VPA, P.C. dba Visiting Physicians Association ("VPA") is in receipt of the customer concern submitted by Mr. [redacted].  VPA has been in contact with the individual with medical power of attorney for the...

patient referenced in the complaint and has addressed any and all concerns. Due to state and federal privacy laws VPA is not at liberty to provide any additional detailed information in this forum concerning the Patient's care.  Respectfully Submitted, Visiting Physicians Association

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.  If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply.  Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted] ---4/6/16 via chat message:The owner of the company came and fixed the problem to my satisfaction today.

We went out to find and repair the leak and unfortunately missed it the first time.  Leaks can be tricky and aren't always caught immediately.  We went out a second time and found the source of the leak and repaired it using the original shingle brand and color.  The repair is on the...

north face of the house where algae is present.  I can't buy old, dirty shingles with algae already on them to use for repairs, so we use the same, but new, shingles.  These shingles won't match for this reason.  I am apologetic for the mismatch, and unfortunately algae is a regional problem affecting my house as well.