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Vista Energy Marketing, L.P

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Vista Energy Marketing, L.P Reviews (16)

Thank you for contacting Vista Energy,A cancellation has been submitted on your behalf to return to *** Cancellation Confirmation # [redacted] Please contact Vista Energy so that we may further assist you @ 888-508- Again, thank you for contacting Vista Energy

I will submit pending resolution in writing I am hoping we can resolve you concern as soon as possible

Thank you for your feedback Vista Energy Marketing sincerely apologizes for any inconvenience or misunderstanding Vista Energy Marketing strives to deliver the best Customer Service, affordable prices and natural gas products to our customers [redacted] [redacted] sign up with Vista Energy in Per [redacted] request the cancellation has been submitted and the account will return to PGE within to days when PGE goes out to read the meter Vista will take this feedback to improve on customers’ gas purchasing experience

Thank you for contacting Vista Energy I see that a cancellation was submitted on 4/7/at your request The cancellation has been resubmitted today I am so sorry for any inconvenience, an email has been submitted to the utility to expedite your requestThank you for contacting Vista Energy

Dear Customer, you received your Free Month of Gas Check in the mail yesterday as you stated The check amount was calculated per your Terms Of Service Agreement Please let Vista Energy know if there is anything further we can do We value our customers

Thank you for contacting [redacted] I am not showing that you are a [redacted] anymore per your request, but owe a past due balance We apologize for any inconvenience and can assure you that [redacted] is not a scam as you stated But as you requested, I will stop the collection calls to you Please contact [redacted] and ask for [redacted] *** to try and resolve your concern

Please be advised that Vista Energy Marketing is not a scamWe are sorry to hear that this has been your experience We are a legitimate gas supplier that has been in business for years You had the right to choose gas suppliers and back in February of you chose to signed up for Vista Energy Marketing On 2/4/you called and spoke to a Vista Energy Marketing customer service representative who tried to assist you with your concern You elected to return to [redacted] and your account was cancelled upon your request A supervisor from Vista Energy tried to contact on 2/6/and left a message for you As your time permits, please contact our customer service department so that we may further assist you Again your account is closed and in good standing Thank you for contacting Vista Energy Marketing

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Called your [redacted] as you requested to call [redacted] and hung up after I was placed on hold for over minutes, how late is [redacted] available (Pacific time)? Regards,

Thank you for contacting Vista Energy Marketing I've looked for you information in our system and unable to locate Can you please provide me with the phone number you are writing about All collections calls from Vista Energy Marketing come from one phone number [redacted] The limit of collection calls per day are calls Please contact [redacted] @ [redacted] to resolve your concernAgain thank you for contacting Vista Energy Marketing

I was tricked into believing my gas rates would be lower than [redacted] and it seemed they were for awhile I did not realize that after a year they change the rates and you have to call and get rhe initial fixed rate back I was astonished when my bill jumped to almost $and when I inquired about it I find out vista is charging me double and I am stuck with them for another billing cycle...don't use them!

Routinely charge me for gas I did not useEven though my bill clearly states my usage, they charge me for a lot moreOn a side note, there prices are way higher than [redacted] no matter what they sayThis company is a bad idea to get involved with

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint Mr [redacted] was mislead by your [redacted] ( [redacted] Energy) and should not have to pay anything, as there is a witness that heard the salesrep promissing the quote of only $34.99/month and salesman stated several times that this would be the only payment he was going to have to make, he was never informed there would be a transportation charge by [redacted] Gas [redacted] or that he would end up having to pay two companies Daughter did not make arrangements with [redacted] she was only trying to clarify situation as Mr [redacted] has been very upset from the date he received the two bills Total misrepresentation by your salesman whom should be ashamed of himself targeting elderly people Regards,

Thank you for notifying Vista Energy of your concernsWe strive to provide you with the best possible service, and when you feel that it fails to meet your expectations, it’s important for us to know We regret any inconvenience or frustration that you may have experienced On January 29, customer service received a call to cancel the account from the customer, customer service expressed that the cancellation was submitted that day on 1/29/and it would take to days for PG&E to go out and read the meter and that a final bill would be assessed As of 3/3/*** *** account is back with PG&E There is no balance due

[redacted] is here from a.mto p.mcentral standard time Please call today [redacted] or email Call Center CallCenter@***energymarketing.com We are here and [redacted] would like to address your concern Please contact Customer Service as soon possible

I received a knock on my door n was mislead by the lady at my door saying she was [redacted] n VISTA n she ask me for my [redacted] bill n started saying she was in my block registering all [redacted] customers for the price protection discount program! All a lie!! Well I didn't know nothing about it so I went for it! N I even asked for a job and went in for interview I work for week n I seen it was all a scam!! I was trained to make the customer think your [redacted] n just lie to there face at there own door's! N sign them up ! N the customers don't even know what there doing at there own door's! This is to wrong!! There's gotta b a way to take this company out!! N the sad thing is they change campaign like they change underwear! One month there vista next [redacted] n [redacted] !! Don't give your bill to nobody they target low income neighborhood n ppl that don't really know English!! I no longer work for them ! This company is way to wrong to work for!!

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this proposed action would not resolve my complaint I spoke with my parents and they both said they did not authorize the account to be transferred to Vista EnergyI would like a copy of the contract or a copy of the transcript that authorized the account to be transferred to Vista Energy Regards, [redacted]

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