Hello. An ordered was placed for Simon G[redacted]'s school portrait with VIP on 11/7/16. We printed and shipped it to the customers home address on 11/8/16. Our customer service representative checked the address listed on this complaint that was recieved today and noticed that we...
sent the package to Unit D and it should have been Unit B. The packaged has not been returned to us yet. We placed a new order, extra product and issued a refund to Angela S[redacted] today. It will be delivered to her home before Friday 12/2. We apologize for any inconvenience. Thank you. Courtney L[redacted], President of Visual Image Photography.
Hello. An ordered was placed for Simon G[redacted]'s school portrait with VIP on 11/7/16. We printed and shipped it to the customers home address on 11/8/16. Our customer service representative checked the address listed on this complaint that was recieved today and noticed that we...
sent the package to Unit D and it should have been Unit B. The packaged has not been returned to us yet. We placed a new order, extra product and issued a refund to Angela S[redacted] today. It will be delivered to her home before Friday 12/2. We apologize for any inconvenience. Thank you. Courtney L[redacted], President of Visual Image Photography.