Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The problem is that everything in all of your ads state that I will only need to have access to the target phone for several minutes - one time only I DO NOT CONTINUALLY HAVE ACCESS to the phone - if I had known that you would have to have numerous access' to the phone I would have never purchased the software!! No one ever tried to help during the initial week when I was having so many problems I only received bogus responses that were not at all helpful - I just want my money back as you state in ALL of yours ads I was never ablew to use it from DAY of my 1/download - my software download was not successful because only a portion downloaded as for it stopping later ....it never even fully downloaded so that just adds to the reason you should refund my money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hello Customer, Our records indicate you were refunded on in the amount of The charge for is a tea website which we are not affiliated with at allWe are not even located in Boca Raton FLWe are located in NYPlease see the link below which will show you the pronto tea that was purchased [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Hello,We do apologize very much for the inconvenience as performing significant server upgrades and modifications over the past daysThis has resulted in several customers having their service suspended when in fact this was an errorAgain, I do apologizeUnfortunately, however, you are no longer eligible for a refund because you purchased the software over six months ago and have been using itI have reactivated your account and you may continue to use it unabatedAgain, please accept our sincerest apologies for this error and inconvenience
Hello, After further researching the issues you are having, I see that indeed the software has been installed and all available features are working We are more than happy to assist you with any additional issues you are having Kindly email the support supervisor at: [redacted] for assistanceRegards.ILF Mobile Apps Corp
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have called the business numerous times, and emailed them, with the same response, that they will check it out and get me a refund issued, still haven't received one In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Dear Customer, Unfortunately, we are unable to issue you a reimbursement at this time because you have already activated & used the software that was purchased, Youve also have had a license key reset on which voids our return policyFor a more in-depth explanation regarding our refund policy, please visit the link below: [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They want me to continue troubleshooting an issue that has already been addressed by different technicians and still their product does not workI do not have time to continually troubleshoot this issue for an undetermined amount of time or timesI simply need my money refunded as the product does not work as described and or advertisedEmails from the technicians I dealt with can be forwarded if requestedI have saved all communications after the issue began In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
I do apologize your not completely satisfied with the software Kindly reach out to the support supervisor at; [redacted] for assistance with this issue
Hello,Upon purchasing the program you received a license email which contained an activation linkYou clicked the activation link with activated the license and the softwareJust above the activation link, within the license email, is a paragraph which clearly states that once you click the activation link the software is activated and no refund will be availableHere is the text of that message from your license email: Activation links are a representation of a license that verify the authenticity and licensed use of the software product purchasedBy clicking on the activation link contained in this email you are accepting receipt of the product and activating the license of the product you have purchasedFor the software you have purchased to collect information from an Android device the software must be installed to that deviceIf you will be using the no jailbreak program it will not be necessary to install the program to the monitored deviceFor all other versions it will be necessary to install the program to the monitored deviceIf you are unable to perform this action do not activate the license key Your refund has been denied as a result of you activating your softwarePlease keep in mind that your license key will remain active should you have use for the software in the future
We do apologize you are not completely satisfied We have escalated your issue to the Support Supervisor who will contact you immediately to address your concerns
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I received the response from ILF Mobile Apps Their response is a blatant lie I forwarded my email to [redacted] at the Revdex.com the email chain where you can clearly see the link still has not been clicked or activated, as well as the response from ILF Please let me know any next steps you would like me to make I also attached the email chain to this message Thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
We do apologize that you are not completely satisfied with the softwareWe have issued you a full refund We are also providing the link for the product website that indicates in step #that you need to know the apple ID and password, but you do not need access to the device [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The email they provided for me to contact their senior support supervisor ( [redacted] ) does not exist! My email was returned to me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Thank you for reaching out to us After further research, we see that your software is currently working and data is in your control panel Please reach out to our support supervisor for immediate assistance at; [redacted]
Thank you for contacting us I do apologize for the issues you are experiencing and will address your issue immediately Kindly reach out to the support supervisor for an immediate refund at: [redacted] Please explain your issue and your refund will be processed Thank you!
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The problem is that everything in all of your ads state that I will only need to have access to the target phone for several minutes - one time only I DO NOT CONTINUALLY HAVE ACCESS to the phone - if I had known that you would have to have numerous access' to the phone I would have never purchased the software!! No one ever tried to help during the initial week when I was having so many problems I only received bogus responses that were not at all helpful - I just want my money back as you state in ALL of yours ads I was never ablew to use it from DAY of my 1/download - my software download was not successful because only a portion downloaded as for it stopping later ....it never even fully downloaded so that just adds to the reason you should refund my money In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Hello Customer, Our records indicate you were refunded on in the amount of The charge for is a tea website which we are not affiliated with at allWe are not even located in Boca Raton FLWe are located in NYPlease see the link below which will show you the pronto tea that was purchased [redacted]
Dear customer, Our records indicates you were already refunded on September ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Hello,We do apologize very much for the inconvenience as performing significant server upgrades and modifications over the past daysThis has resulted in several customers having their service suspended when in fact this was an errorAgain, I do apologizeUnfortunately, however, you are no longer eligible for a refund because you purchased the software over six months ago and have been using itI have reactivated your account and you may continue to use it unabatedAgain, please accept our sincerest apologies for this error and inconvenience
Hello, After further researching the issues you are having, I see that indeed the software has been installed and all available features are working We are more than happy to assist you with any additional issues you are having Kindly email the support supervisor at: [redacted] for assistanceRegards.ILF Mobile Apps Corp
We do apologize you are not completely satisfied with the software We have already issue you a refund For further assistance please email; [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have called the business numerous times, and emailed them, with the same response, that they will check it out and get me a refund issued, still haven't received one In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Hello, We will await your submission of an iCloud backup from the device in questionThank you
Dear Customer, Unfortunately, we are unable to issue you a reimbursement at this time because you have already activated & used the software that was purchased, Youve also have had a license key reset on which voids our return policyFor a more in-depth explanation regarding our refund policy, please visit the link below: [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: They want me to continue troubleshooting an issue that has already been addressed by different technicians and still their product does not workI do not have time to continually troubleshoot this issue for an undetermined amount of time or timesI simply need my money refunded as the product does not work as described and or advertisedEmails from the technicians I dealt with can be forwarded if requestedI have saved all communications after the issue began In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
I do apologize your not completely satisfied with the software Kindly reach out to the support supervisor at; [redacted] for assistance with this issue
Our records indicate that you have spoken to a representative today regarding your issue and it has been resolved
Hello,Upon purchasing the program you received a license email which contained an activation linkYou clicked the activation link with activated the license and the softwareJust above the activation link, within the license email, is a paragraph which clearly states that once you click the activation link the software is activated and no refund will be availableHere is the text of that message from your license email: Activation links are a representation of a license that verify the authenticity and licensed use of the software product purchasedBy clicking on the activation link contained in this email you are accepting receipt of the product and activating the license of the product you have purchasedFor the software you have purchased to collect information from an Android device the software must be installed to that deviceIf you will be using the no jailbreak program it will not be necessary to install the program to the monitored deviceFor all other versions it will be necessary to install the program to the monitored deviceIf you are unable to perform this action do not activate the license key Your refund has been denied as a result of you activating your softwarePlease keep in mind that your license key will remain active should you have use for the software in the future
We do apologize you are not completely satisfied We have escalated your issue to the Support Supervisor who will contact you immediately to address your concerns
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I received the response from ILF Mobile Apps Their response is a blatant lie I forwarded my email to [redacted] at the Revdex.com the email chain where you can clearly see the link still has not been clicked or activated, as well as the response from ILF Please let me know any next steps you would like me to make I also attached the email chain to this message Thank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
We do apologize that you are not completely satisfied with the softwareWe have issued you a full refund We are also providing the link for the product website that indicates in step #that you need to know the apple ID and password, but you do not need access to the device [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The email they provided for me to contact their senior support supervisor ( [redacted] ) does not exist! My email was returned to me In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Thank you for reaching out to us After further research, we see that your software is currently working and data is in your control panel Please reach out to our support supervisor for immediate assistance at; [redacted]
Thank you for contacting us I do apologize for the issues you are experiencing and will address your issue immediately Kindly reach out to the support supervisor for an immediate refund at: [redacted] Please explain your issue and your refund will be processed Thank you!