Sign in

Vito's By The Park

Sharing is caring! Have something to share about Vito's By The Park? Use RevDex to write a review
Reviews Vito's By The Park

Vito's By The Park Reviews (1)

Review: I had my daughters baby shower there with a guest list of about 55 people. We were told we could arrive 1 hour early to set up. When we arrived there were no table clothes on the tables and table for the gifts or for the cake that we told them we would be bringing. We had to wait for the table to be added we had to help move chairs and table. Once person began to put down confetti on a table and the employee said to stop it is not allowed. So, they stopped. The employee then said to go ahead and put it down as long as we don't put on tables that were pushed together so we did as we were instructed. At no time did that employee say I was going to be charged $50 for the confetti. This party had unlimited pizza and we never received unlimited pizza. Also the food was suppose to be put at 2:30 and remain during the whole shower. That did not happen. The pizza that was still left was removed even though guest did not finish eating. The pizza was removed at 3:30. the shower wasn't over until 6:00pm. I had guest arriving at 3:30 and they had to order from the main menu and were asked to pay for there own food by the Vito staff. My husband arrived at 4:30 and asked for a menu and they never came back to take his order. We told [redacted] the employee of Vito's that we were bringing our own cake. When it was time to cut the cake they she didn't want to provide a knife for us. I was highly upset and she brought out a knife. We waited for plates and spoons I was told we didn't order plates and spoons. Nobody ever told us we couldn't have plates and spoons. This shower was a mess thanks to the service we received. I had guest that were place at a seat behind a barrier and they couldn't see anybody! They charged me for 6 people who came after the food was taken away. I called and made a complaint to the manager [redacted] who said she would get back to me. Three days passed and I never heard anything back. I then called back and spoke with the owner. Who wanted to argue with me and tell me I was wrong!Desired Settlement: I feel that the owner of Vito's By The Lake should pay back to me the $167.00 that I was over charged. There was $50 for the confetti and they charged me for the extra guest that never ate plus the extra service fee.At no time during my conversation with the owner did he offer a coupon or a refund. He simply argued with me. I was going to have my husbands surprise birthday party there in August. That will never happen now! He never once resolved my complaint.

Check fields!

Write a review of Vito's By The Park

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Vito's By The Park Rating

Overall satisfaction rating

Description: Restaurants, Wedding Supplies & Services, Event Center, Event Planners, Event Planners - Corporate, Banquet Facilities, Caterers, Pizza

Address: 26 Trumbull St, Hartford, Connecticut, United States, 06103

Phone:

Show more...

Web:

This website was reported to be associated with Vito's By The Park.



Add contact information for Vito's By The Park

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated