Vivant Custom Woodcraft

This business did not correspond with me about a bill I had with themI talked to a supervisor that told me I did not have to pay bill while my equipment was brokenDue to the door lock was smoking and was not workingThey did not send anyone to fix the door for a period of timeNow I also have it on my credit report! I am will I get to work it out with this company but the have not tried to contact meFirst contact I have had is from collection agencyI would have been happy if they would have fixed my security system and communicated with me