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Vlass, Barry L

597 W Crossville Rd # 100, Roswell, Georgia, United States, 30075-2695

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Vlass, Barry L Reviews (%countItem)

I received services from this dentistry on 5/27/2020 and 6/4/2020. Both times I was told that my insurance would be accepted and covered as "in-network". I was later informed that this dentistry is not considered in-network under ANY insurance providers. I was sent a bill for the services rendered that were not paid for under my insurance policy (I received minimal out-of-network coverage).

The deficiency relates to the fact that I was told that my insurance would cover the expense for the services rendered (i.e In Network Coverage), and I even made a payment for the estimated amount I would owe under my insurance plan (under the implication that I would receive in-network coverage). I confirmed with my insurance provider that this dentistry is considered out of network, and was told to reach back out to the dentist for negotiation. Those efforts were unsuccessful.

Desired Outcome

Billing Adjustment I was never told that my insurance (or any insurance provider, for that matter) would not be accepted. Based on the information provided to me at the time of service, I would hope that they make the ethically right decision to adjust my invoice and admit fault for these false notions.

Customer Response • Aug 04, 2020

This complaint has been resolved, as their office has credited my account and apologized for any miscommunication.

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Address: 597 W Crossville Rd # 100, Roswell, Georgia, United States, 30075-2695

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