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VoipTel Reviews (5)

Review: UNAUTHORIZED DEBIT OF $38.48 AND MY CREDIT UNION TOLD ME THIS MORNING THAT THEY HAD TWO OTHER COMPLAINTS ON THIS COMPANY.Desired Settlement: HOPEFULLY MY BANK WILL INVESTIGATE AND REVERSE CHARGES. THANKS.

Review: This company began charging my bank account this week. It is for VOIP Internet phone service. I have NEVER signed up for this service. I know I haven't knowingly signed up for this service as (1) I am in this industry and know similar product pros and cons; (2) the company used an email address from 1+ years ago where I have no access due to a layoff (a NASA.GOV email address); and (3) any online services I use my gmail.com email or my sisters account.Is this company sweeping in with access to my bank account records (did they team up with my Credit Union?)??? Are they teamed up with [redacted] Did I miss some "really fine print in the mail"???? How did they get my account info & my old NASA.GOV email? I have for the past year only used my gmail.com account as I am just now getting a full-time hob since Sept last year. I know the email used is not an active account and has been shut down since at least Sept 2012.and deposited $0.01 (1-cent) in August to see if they could deduct the $39.95 charge in September. Due to being on a limited income this checking acct deduction may potentially cause my bank account to bounce.Today when I called to get this stopped the company is using an agency that was cordial & quickly issued a "refund" saying the refund automatically will cancel my account. She also said that "I must have signed up for a trial or asked for this service...". When I asked about the company that was getting my money she acted as if she only knew a few facts and wasn't associated at all. Finally I had to directly ask for contact information for who ever is "stealing my money" or get me her manager. Immediately I received only this information:g"Www.voipteltoday.com" being told I'll have to look it up online.And although they took the money out today. It may take "weeks" for my money to be placed back in my bank account. (Not a credit card; but my checking account.)Please investigate and get the word out.Desired Settlement: Investigate. Get my full refund if a check bounces due to this.

Review: This company illegally withdrew money from my bank account. On October 13th I received an email that they would start charging my account $39.89 for some sort of service. It stated to cancel email or contact via the phone number. I immediately emailed that I did not signup for any service and that they better not take any funds from my account, where they got my banking information is disturbing and I was forced to incur costs in closing my account. Then on or about October 19th I saw a credit and a debit for .01 go in and out of my account. I contacted the company and advised it was fraud and someone was using my bank information. There was not assistance in stopping and charges and that they would check the IP address, that was the last I heard from them. On October 23, 10 days after I emailed them and 4 days after I spoke with them they withdrew funds from my account illegally. I left a voicemail for the company and never heard back. I was forced to take time off from work and to close my account and this company has ignored all correspondence to date. The matter has been referred to the FBI for investigation as wellDesired Settlement: I lost $30.00 from work and it cost me $7.00 to order new checks on top of the $39.89 they took from my account. $76.89 should be sent to me to cover my losses with this fraudulent matter.

Review: VOIPTEL submitted an unauthorized, fraudulent electonic check to my bank checking account on 7/6/2015 in the amount of $39.89. I did not order their services, In fact, I have never heard of this company until I researched the submitter of this fraudent transaction on my acoount.Desired Settlement: Reimuburse my checking account $39.89 plus bank overdraft fees, which are currently an additional $35.00. However, if the transaction is not corrected by 7/13/2015 the bank will charge an addition $35.00 will be apply and will continue to be applied every 3 business days. I expect all overdraft fees incurred to be reimbursed.

Review: I have been dealing with these bank account raiders for over 4 yrs now. Once a year they deduct money from my account without authorization.

I have never heard of this company. I have always had my phone service through cable companies. I can never get a live person on the phone when I call the number on my bank account. This has been going on since 2011 at least once a year they would deduct some random amount using my debit card #. Now that we have changed our debit card, they are now in my checking account and a bizarre check with my email as signature has come through overnight overdrawing my account once again. I have left messages telling them to show me the paperwork where I signed up for this unknown service or authorized these deductions and of course I never ever get a response. I am really getting pretty sick of these people. This time the phone number was changed but it's the same people, same stupid recording [redacted]Desired Settlement: I want my money back ($39.89) in addition to the $36 overdraft fee they caused me. I want these people to stop robbing me and to remove me from their system/database. The only time I have ever been to their website was to find out who the heck they are. Please help me!!!!!

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Description: VOIP (VOICE OVER INTERNET PROTOCOL) SALES & SERVICE

Address: 802 West Street, Suite 105, Wilmington, Delaware, United States, 19801

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