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Volar Helicopters LLc CavAir

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Reviews Volar Helicopters LLc CavAir

Volar Helicopters LLc CavAir Reviews (6)

We need to see your car please bring it in all we did for you was a oil change if you have any other problems with your car we can help but please bring the car back to us we can not help you if we don't see it Regards,Car care center of newark llc[redacted]

Complaint: ***
I am rejecting this response because:
The reason that I took my car in the first place was not fixedNewark Car Care company told me that there there were other reasons why the same issue was happening, when they should have performed and overall diagnostic to test for all reasons why the car was over heatingAlthough they may have offered other solutions, they still prompted me to pay more money when the issue at hand still was not fixedSo to date I'm out of a carI still have nothing to show for the problem
Regards,
*** ***

Complaint:...

[redacted]
I am rejecting this response because: I brought my vehicle back on September 20th as requested. The vehicle was checked and they told me nothing had changed and my vehicle was still leaking from the right side and from my oil pan. When they originally did my oil change, my vehicle had no leaks at all. Something needs to be done in regards to this leak in my vehicle, after receiving an oil change from this business. 
Regards,
[redacted]

On 3//22/2017 Ms [redacted] showed up at my shop with her 2010 [redacted]  Vin# [redacted] with a overheating condition up on initial diagnostic she was inform that she has driven the car with no coolant in the system  we had also inform her that the water pump was leaking...

and  that we need to replace the pump in order to seal the system we where informed that the vehicle was overheated on 2 separate occasion with the repairs being done at the dealer we informed Mrs [redacted] that we did not see any other damage at the time but due to the overheating circumstances we informed Mrs [redacted] that the engine may had suffer internal damage that may appear some time in the future. Vehicle was release in working order.On 3/24/2017 Mrs [redacted] returned with a overheating situation at this point after reinspecting vehicle she was inform of head gasket damage due to multiple prior engine overheating situation as per diagnose by our ASE Master technician Mike P.We try to help Mrs [redacted] in many ways with reduce labor and parts fees even a reduce price on a used engine but she declined both.Please see attached work orders regarding this jobThank you in advance,Edgar C

Customer came to our location for a oil change and that is exactly what we did a leak on the oil pan have absolutely nothing to do with what we did we also asked customer to bring car back to inspect it but never did here we would like to ask again bring the car back to inspect it.

We need to see your car please bring it in all we did for you was a oil change if you have any other problems with your car we can help but please bring the car back to us we can not help you if we don't see it Regards,Car care center of newark llc.[redacted]

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