Volkert Siding and Exteriors

Hello, this is [redacted] Volkert of Volkert Siding and ExteriorsI am responding to a complaint I have had filed against me by [redacted] I have been in contact with her and we are working to resolve this matterI did not abandon her job site as I had left all my tools and ladders, etcI had not finished putting in doors as she had said I had installed incorrectlyI had tried to talk to [redacted] in person as I had told her I would in text to talk about scheduleShe was home at the time of the patio door install but she remained in a back bedroom the whole dayI had a family emergency to attend to and became under duress and was unable to take care of any business matters at the timeI have had emails from her and txt and hand written notes telling me that things look great the problems only came after I had not replied back to her emailsI plan on resolving this matter working with [redacted] until we can both find a common groundThank You

Hello, this is [redacted] Volkert of Volkert Siding and Exteriors. I am responding to a complaint I have had filed against me by [redacted]. I have been in contact with her and we are working to resolve this matter. I did not abandon her job site as I had left all my tools and ladders, etc. I...

had not finished putting in doors as she had said I had installed incorrectly. I had tried to talk to [redacted] in person as I had told her I would in text to talk about schedule. She was home at the time of the patio door install but she remained in a back bedroom the whole day. I had a family emergency to attend to and became under duress and was unable to take care of any business matters at the time. I have had emails from her and txt and hand written notes telling me that things look great the problems only came after I had not replied back to her emails. I plan on resolving this matter working with [redacted] until we can both find a common ground. Thank You.