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Volmer Plowing

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Volmer Plowing Reviews (4)

We have tried to go over to the house to refund her money due to no one else paidI will gladly refund the money and will send a ck in the mail this week

We have tried to go over to the house to refund her money due to no one else paidI will gladly refund the money and will send a ck in the mail this week

Volmer Plowing has been plowing my alley for the last 5 years. They do a good job and clear the alley as wide as they can. I am sure they try their best to move snow away from drive ways but its snow and it will go where it wants to. I happen to live on an alley where less then half the house holds pay but the company still plows and I am thankful for that. The companies fee is very small for a whole winter compared to others.

+1

Review: We got nine or so inches on snow on 12/28/15 starting at about 9am. When I got home on that same day at about 4pm the alley was not plowed. It took me 45 mins to get my car though the alley and into my garage. I came out of the house to shovel my snow at about 9pm and the plow had not gone though the alley. I went back into the house and came out at about 7am on 12/29/15 and the alley still had not been plowed. I called Volmer plowing company several times on 12/29/15 to inquire about when they planned on coming through. Unfortunately their phone had a message stating that they were not available. I called back and finally got a voice mail message. I left a message for them to call me to let me know when they planned on coming out. No one ever called me back. I left a message on 12/30/15 and 12/31/15 for someone to call me and still no one called. I then called this afternoon 1/1/ 16 and spoke to someone who whose name is unknown but he stated after I told him my issue, "We did plow. I was just there yesterday and we did the best we could". First of all yesterday was 3 days after the snow fell and now the snow is hard so you won't get a good plow. My issues is why no one came the day it snowed or the day after when the snow could still be plowed correctly. No one at this business seemed to want to provide me with the answer to this question. I'm very disappointed in the company's response or lack there of a response to my concern. I will say that I have been dealing with this company for years without a concern so I'm not sure what the issue was this time. The person who answered the phone today was very rude and unprofessional.Desired Settlement: At the very least I would like an apology but also for Volmer to be better at communicating and returning calls. If they are not going to do the job then maybe they shouldnt take money from those who paid for a service. Plowing once the snow is hard and packed down is not acceptable.

+2
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Description: Snow Removal Service

Address: 7729 W Bradley Rd, Milwaukee, Wisconsin, United States, 53223-3225

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