Initial Business Response /* (1000, 13, 2016/04/14) */
Dear Revdex.com
Thank you for bringing this to my attention.
We recorded this transaction as reported the following morning after the first night stay. This couple was unhappy with the room and requested a refund at 8am.
I refunded the second...
night but not the first because they agreed to the refund policy and and claimed to have left the hotel in the middle of the night without notifying the front desk.
Initial Business Response /* (1000, 13, 2016/04/14) */
Dear Revdex.com
Thank you for bringing this to my attention.
We recorded this transaction as reported the following morning after the first night stay. This couple was unhappy with the room and requested a refund at 8am.
I refunded the second...
night but not the first because they agreed to the refund policy and and claimed to have left the hotel in the middle of the night without notifying the front desk.