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Vonada Farms & Stone Co

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Vonada Farms & Stone Co Reviews (13)

MR [redacted] WE UNDERSTAND YOUR CONCERN YOU RECEIVED UPON RETRIEVING THE VEHICLE IN QUESTION THE TEXAS OCCUPATIONS CODE CHAPTER RIGHTS OF OWNER OF A STORED VEHICLEAT THIS TIME ATLAS TOWING WILL NOT REIMBURSE ANY FEES TO COMPLAINANT

Dear [redacted] ***,We certainly understand your frustrationWe apologize for any inconvenience you experienced having your vehicle towed and impounded for a parking violationOur customer support team has conducted a full investigation regarding your concern and has found that all proper measures in the release of the vehicle in question have met all rules and regulations as required by the Texas Department of Licensing and RegulationsUnder Occupations Code 2308-Rights of owner or operator of stored or booted vehicle, you are entitled to a hearing [redacted] you were given your rights when you recovered the vehicle in questionWe value your concern, but we cannot refund you simply because you forgot to display a parking permit in different occasionsShould you need further clarification, please do not hesitate to contact us.Thank you,Atlas Towing and Storage, LLCCustomer Support Dpt[redacted]

Complaint: ***
I am rejecting this response because: there were other vehicles parked with tenant parking stickers which are not to be parked in the guest areas They are also to be towed, one truck, in particular, had been sitting in a spot for quite some time and when it was mentioned to the apartment assistant management, she stated she would go out to "put a warning sticker on their car that they would be towed" however, that courtesy was not extended in our circumstance The office manager stated that this was the guest area as my son was not a permanent resident, and as such would not qualify for a tenant sticker- so, why is it, when he was parked where he was supposed to be, and not allowed a sticker, and others are given warnings that they will be towed, but he is not, but this is legal? Why warn specific people, but not all? Why are only certain vehicles reported over others? I guess this could be considered discriminatory, and looks as though Peter is paying Paul under the table
Regards,
*** ***

Tell Reference: Complaint # ***Revdex.com ( Revdex.com )*** ** *** *** ** *** ** *** Dear Mrs*** ***,We certainly understand your frustrationWe apologize for any inconvenience you experienced
having your vehicle towed and impounded for a parking violationOur customer support team has reviewed the complaint listed above and at this time is requesting more information about the vehicle in question so that we may conduct a full investigation regarding your concernPlease provide the following information:1) Year, Make, and Model2) Full Vehicle Identification Number3) License Number4) Control, or Reference Number on your receipt or notice letter. Under Occupations Code 2308-Rights of owner or operator of stored or booted vehicle, you are entitled to a hearingAtlas Towing and Storage, LLC provides your rights in a certified mail return and when you recover the vehicle from the vehicle storage facilityIf you have not recovered your vehicle attached we have provided a copy of your rightsWe value your concernShould you need further clarification, please do not hesitate to contact us. Thank you,Atlas Towing and Storage, LLCCustomer Support Dpt.*** us why here

Good Morning, Mrs*** Although your concern is important to us , Atlas Towing has met all legal requirements to have towed the vehicle in question for not displaying a parking permit which is required on the private property mentionedThe vehicle owner and or operator was given at the time of
recovering the vehicle : Texas Occupations Code Chapter 2308.Rights Of Owner Of A Stored VehicleThe amount of $are fees set by the City/StateThank you for submitting your complaintIf you have any other concerns feel free to contact our office at any time.Sincerely,*** ***
***
*** *** *** *** ***
*** ***

Good evening, Mrs*** / Depute Resolution SpecialistRef: Complaint Submitted to the Revdex.com on 1/16/and was assigned an ID of ***. Atlas Towing and Storage, LLC submitted all documentation regarding Mrs*** complaint about damages to the vehicle described to
the appropriate Insurance Companies for Investigation. The insurance companies completed a full review and investigation and resulted in a fraudulent claim and the Insurance closed the claim Mrs *** was given her rights on the day she recovered the vehicle from the Storage FacilityIf you have any questions please contact me at ***.Sincerely,*** *** Atlas Towing and StorageLLC

TellAtlas Towing and Storage, LLCSteves AveSan Antonio, Texas 78204*** Office***
Fax Date July 02, 2017 Reference : Complaint # ***Revdex.com ( Revdex.com )*** ** *** *** ** *** *** *** *** * ** *** Dear Mr*** ** ***,We certainly understand your frustrationWe apologize for any inconvenience you experienced having your vehicle towed and impounded for a parking violationOur customer support team has reviewed the complaint listed above and at this time is requesting more information about the vehicle in question so that we may conduct a full investigation regarding your concernPlease provide the following information:1) Year, Make, and Model2) Full Vehicle Identification Number3) License Number4) Control, or Reference Number on your receipt or notice letter. Under Occupations Code 2308-Rights of owner or operator of stored or booted vehicle, you are entitled to a hearingMr*** *** we provided your rights when you recovered the vehicle in questionIf you have not recovered your vehicle attached we have provided a copy of your rightsWe value your concernShould you need further clarification, please do not hesitate to contact us. Thank you,Atlas Towing and Storage, LLCCustomer Support Dpt.*** us why here

Complaint: ***
I am rejecting this response because: There were no signs that indicated that where I was parked was a non designated parking zoneThe company was also trespassing on the premises
Regards,
*** ***

THE CUSTOMER WAS GIVEN THE TEXAS OCCUPATIONS CODE CHAPTER 2308 RIGHTS OF OWNER OF A STORED VEHICLE. THE PARKING VIOLATION WAS NO A FIRE LANE PARKING VIOLATION AS MRS [redacted] IS INDICATING THE PARKING VIOLATION IS A NON DESIGNATED PARKING SPACE. ATTACHES ARE THE INPOUNDMENT DOCUMENTS AND PICTURES IF...

YOU NEED OTHER INFORMATION PLEASE LET US KNOW. AT THIS TIME ATLAS TOWING WILL NOT REIMBURSE ANY FEES TO COMPLAINANT.THANK YOU ATLAS TOWING AND STORAGE, LLC

Complaint: [redacted]
I am rejecting this response because:so you telling me that you put a team to  investigate !!!!!It's only drivers and cashier there THERES NO manger or anyone to talk to There hiding behind a small window!!!This unknown company or known by there bad reputation please Revdex.comgo yellow pages or goodle reviews or yahoo or Yelp or any website to find this business and read what the people think about them !!!!They're working like scavengers !!! Because a lot of reasons Every Friday they wait by the entrance of the wood way apartments by the leasing office waiting for someone to enter the apartment complex and they  follow them and they tow there cars sometimes people dropping off other friends or family they spend short time and they leave Every apartments complex have towing enforcement But not like this business And 3 tiles they two cars from us one stayed over night with no tag wrong The second the permit was on the gear shift it fell but the same car under covers parking ok!The third one it's a company car 20 Mounties day time I picked up food and the car is gone We work hard to make each dollar And they tow easy to make a lot of money and no one notice how bad there reputation from the Revdex.com or the sate But ill approve to you Revdex.com with pictures and video soon!!!

Dear [redacted],We certainly understand your frustration. We apologize for any inconvenience you experienced having your vehicle towed and impounded for a parking violation. Our customer support team has conducted a full investigation regarding your concern and has found that all proper...

measures in the release of the vehicle in question have met all rules and regulations as required by the Texas Department of Licensing and Regulations. Under Occupations Code 2308-Rights of owner or operator of stored or booted vehicle, you are entitled to a hearing. [redacted] you were given your rights when you recovered the vehicle in question. We value your concern, but we cannot refund you simply because you forgot to display a parking permit in 3 different occasions. Should you need further clarification, please do not hesitate to contact us.Thank you,Atlas Towing and Storage, LLCCustomer Support Dpt.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

MR [redacted] WE UNDERSTAND YOUR CONCERN YOU RECEIVED UPON RETRIEVING THE VEHICLE IN QUESTION THE TEXAS OCCUPATIONS CODE CHAPTER 2308 RIGHTS OF OWNER OF A STORED VEHICLE. AT THIS TIME ATLAS TOWING WILL NOT REIMBURSE ANY FEES TO COMPLAINANT.

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Address: 532 E Quail Ln, Sylvan Grove, Kansas, United States, 67481-9127

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www.nuwestdecorating.com

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