Initial Business Response /* (1000, 5, 2015/05/30) */
May 30th, 2015
This is [redacted], After review the complain. I made a phone call to the receptionist, [redacted]. I asked [redacted] about if there is any customers had a complain about someone just took customer's money and thought it was a tips. She...
did not recall any incident. I made a phone call to [redacted] ( the customer), left her the massage, so she can call me back and give me more information about the incident, such as the date, the name of the girl who checked out for [redacted], What type of payment she paid that night? How much did she paid for the total? When the customer call me back I will up date the information.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Nothing has been resolved.
Initial Business Response /* (1000, 5, 2015/05/30) */
May 30th, 2015
This is [redacted], After review the complain. I made a phone call to the receptionist, [redacted]. I asked [redacted] about if there is any customers had a complain about someone just took customer's money and thought it was a tips. She...
did not recall any incident. I made a phone call to [redacted] ( the customer), left her the massage, so she can call me back and give me more information about the incident, such as the date, the name of the girl who checked out for [redacted], What type of payment she paid that night? How much did she paid for the total? When the customer call me back I will up date the information.
Initial Consumer Rebuttal /* (3000, 7, 2015/06/01) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Nothing has been resolved.