VortexDirect

Purchased boat cover less than a year oldIt rippedSupposedly year warrantyCompany refused to cover product
On October 5, 2015, I purchased a Vortex T-Top boat cover online through E-bayAccording to the ad and manufacturer's website, the cover was warranted for yearsI have had this cover for less than one year covering my boatI live in Las Vegas, so of course it is exposed to the sun and extreme heat (outside)I live in a condo, so my boat is stored at a military base uncovered RV parkingI used my boat once this season, but Sunday, September 11, 2016, I went to check on my boatUpon arrival, I noticed the cover was rippedThe cover is supposedly heavy duty, but it just ripped from being exposed to the sunIt is placed on my boat, which has lifelines and poles, but the poles for obvious reasons are rounded on top, not sharp or anythingI contacted the manufacturer, informed them the cover rippedThey requested pictures, which I only took one pictureI sent it t