Vox Populi

In response to the complaint, to begin we take pride in our customer service. We do our best to attend and assist our customers on a timely bases. In reviewing and researching this concern. Unfortunately, we did have a shortage of staff and weather delays which causes a domino
effect when it comes to scheduling or commencing and completing repairsOur repairs are done on a first come first serve basis, some repairs take hour where other repairs make take a week or more depending on the damages. In addition, as we finish one repair we go to the other, we take no preference we completed them as they come in approvedWe try to work s quickly as possible without putting our employees in unsafe conditions/environments due to weatherWe apologize for the customers unhappiness, but did addressed this concern before the holidays and we did complete this repair on Thursday, December 10, 2015. Sincerely,*** ***
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