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Voyage Creators Inc.

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Voyage Creators Inc. Reviews (3)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because: Please read my compliant carefully. Voyage Creators is talking with me about a totally different thing! I booked two tickets on 2/**, one is for my son which you charged me $688.56, one is for my daughter which you charged me $278.06. First, let's talk about the one for my daughter, I got the refund for $278.06 because you did not book that ticket for me at all. When we were at the airport, [redacted] told us my daughter's ticket was not ticketing, so I payed another ticket which is $100 at the airport for my daughter. I talked with [redacted] after that, they only have the record for $100, meaning they never received any purchase at $278.06, but Voyage Creator charged me $278.06, I want to ask where did the money go? I talked with the manager a lot of times to talked about this, after weeks of difficulty discuss, Voyage Creator gave me the refund. Now, for the previous message I sent to Revdex.com, I am talking about my son's ticket, Voyage Creators charged me $688.56 and told me this is the ticket prices, I talked with [redacted], my son's ticket price is $412.56, then I talked with the manager, he said there is a $250 consulting fee and Voyage Creator can not give me that refund, what is that? Why you did not tell me that fee when I pay it? Is this how the company making money, make the consumer blind and never what to come back?
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Sincerely,
[redacted]

Thank you for contacting us, This is a general reply in regards to complaint filed against Voyage Creators Inc. where in our investigation team investigated this case and found out the we(voyage creators inc) processed the refund of $278.06 to the billing address ([redacted]...

[redacted]) which [redacted] has confirmed to us and also the same check had been cleared on **mar17 from our consolidator([redacted]) with the check number [redacted]". We were trying to reach [redacted] however, she was on voicemail all the time. Please let us know what best we can do in favor of customer([redacted]). Best regards Voyage Creators Inc ###-###-####

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
  The owner [redacted] was not ware of the problem I had ....

Once he found out he went out of his way to quickly resolve the issue . The situation has been fixed and I am very appreciative for [redacted]s assistance.  [redacted]

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Address: 333 East 46th Street Apt 1D, New York, New York, United States, 10017-7426

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