Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Please read my compliant carefullyVoyage Creators is talking with me about a totally different thing! I booked two tickets on 2/**, one is for my son which you charged me $688.56, one is for my daughter which you charged me $First, let's talk about the one for my daughter, I got the refund for $because you did not book that ticket for me at allWhen we were at the airport, [redacted] told us my daughter's ticket was not ticketing, so I payed another ticket which is $at the airport for my daughterI talked with [redacted] after that, they only have the record for $100, meaning they never received any purchase at $278.06, but Voyage Creator charged me $278.06, I want to ask where did the money go? I talked with the manager a lot of times to talked about this, after weeks of difficulty discuss, Voyage Creator gave me the refundNow, for the previous message I sent to Revdex.com, I am talking about my son's ticket, Voyage Creators charged me $and told me this is the ticket prices, I talked with [redacted] , my son's ticket price is $412.56, then I talked with the manager, he said there is a $consulting fee and Voyage Creator can not give me that refund, what is that? Why you did not tell me that fee when I pay it? Is this how the company making money, make the consumer blind and never what to come back? [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Thank you for contacting us, This is a general reply in regards to complaint filed against Voyage Creators Incwhere in our investigation team investigated this case and found out the we(voyage creators inc) processed the refund of $to the billing address ( [redacted] [redacted] ***) which [redacted] has confirmed to us and also the same check had been cleared on **marfrom our consolidator( [redacted] ***) with the check number [redacted] "We were trying to reach [redacted] however, she was on voicemail all the timePlease let us know what best we can do in favor of customer( [redacted] ***)Best regards Voyage Creators Inc ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Please read my compliant carefullyVoyage Creators is talking with me about a totally different thing! I booked two tickets on 2/**, one is for my son which you charged me $688.56, one is for my daughter which you charged me $First, let's talk about the one for my daughter, I got the refund for $because you did not book that ticket for me at allWhen we were at the airport, [redacted] told us my daughter's ticket was not ticketing, so I payed another ticket which is $at the airport for my daughterI talked with [redacted] after that, they only have the record for $100, meaning they never received any purchase at $278.06, but Voyage Creator charged me $278.06, I want to ask where did the money go? I talked with the manager a lot of times to talked about this, after weeks of difficulty discuss, Voyage Creator gave me the refundNow, for the previous message I sent to Revdex.com, I am talking about my son's ticket, Voyage Creators charged me $and told me this is the ticket prices, I talked with [redacted] , my son's ticket price is $412.56, then I talked with the manager, he said there is a $consulting fee and Voyage Creator can not give me that refund, what is that? Why you did not tell me that fee when I pay it? Is this how the company making money, make the consumer blind and never what to come back? [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Thank you for contacting us, This is a general reply in regards to complaint filed against Voyage Creators Incwhere in our investigation team investigated this case and found out the we(voyage creators inc) processed the refund of $to the billing address ( [redacted] [redacted] ***) which [redacted] has confirmed to us and also the same check had been cleared on **marfrom our consolidator( [redacted] ***) with the check number [redacted] "We were trying to reach [redacted] however, she was on voicemail all the timePlease let us know what best we can do in favor of customer( [redacted] ***)Best regards Voyage Creators Inc ###-###-####