Sign in

Vudu.com

Sharing is caring! Have something to share about Vudu.com? Use RevDex to write a review
Reviews Vudu.com

Vudu.com Reviews (6)

Purchase a blu-ray dvd from walmart.com because it supposedly came with Vudu Instawatch Once the dvd arrived at walmart, the instawatch never loaded Submitted a request, thru email, with vudu support to get my instawatch movies and all they keep saying is.."we are working on it" It's been days and they dont give you any ETA I ask, "what if you are still working on it at the beginning of next?" The manager says that we will just be in the same situation with this case as we are currently No attempt to try to resolve the issue or anything Vudu is a great concept and has better prices than Apple iTunes but the service is the lowest I have ever come across

Love having all my movies available anywhere in any device Been a customer for over years and have had zero problems with this service

Baught Walking Dead Season 5, never worked rightEvery time we call they make us reset router, etcNow they tell us it's an XBox issue an we have to call them to resolve or get a refundNot happy at all and it has been a horrible experience

I have had a technical website usage issue that I first reported in Oct of It now Dec, and I still cannot access any of the movies and TV shows I have purchased at Vudu First, I emailed support for assistance and the next week I ended up calling themNo one had even looked at my email yetI was told that they they were running behind I have called many times for weeksToday I was first on hold for on or about minutes before reaching customer serviceMy call was disconnectedI called back and waited just short of half an hour to have a customer service representative pick upI asked to speak to a supervisor in both callsThe first call was disconnectedThe second call and supervisor request I was told the supervisor was in a call with another customer I'm told over and over that their technicians are behind in their work and they will call me some day I keep asking for a refund since they seem not to be even trying to fix the problemThey really skirt the refunding question I won't be at all surprised if Vudu closes soonThe service has plummeted in quality

It charge me for a movie that I did not click to see it doesn't work now (my fifth experience with them just keeps buffering and will not let me unsubscribe...do not get tangled im not asking for a refund just want to unsubscribe and I get the runaround!!

I loved having VUDU until someone made 11 unauthorized purchases. I contacted VUDU immediately to stop the person from over drafting my bank account. I didn't recognize the device and took it off. Thought I was taking the proper steps. While they were so busy trying to make me accountable the person was still buying. I told my bank they stop the purchases and reimbursed me, which is what I wanted from VUDU. VUDU suspended my account on 6/12/16. It is now 8/9/16. They still has my movies (about 130). I have sent several emails trying to get this resolved with no real response. VUDU will not let me have access to my movies nor reimburse me for my purchases. Most of the movies (around 125) I did not purchases through VUDU but instead bought bundled DVD/BLU-RAY/digital download that they have stolen from me. Ignoring the fact that I won't go away.

Check fields!

Write a review of Vudu.com

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by
adding a photo
Submit your review

Vudu.com Rating

Overall satisfaction rating

Add contact information for Vudu.com

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated