Initial Business Response / [redacted] (1000, 5, 2016/08/11) */ It was our understanding that [redacted] was okay with us keeping part of the deposit ($***.) to recover our cost of getting the car ready as she requested However in the interest of customer Goodwill we have issued a check to her for the $*** We hope in the future we will have the opportunity to do business with [redacted] again Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/08/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2016/08/11) */ It was our understanding that [redacted] was okay with us keeping part of the deposit ($***.) to recover our cost of getting the car ready as she requested However in the interest of customer Goodwill we have issued a check to her for the $*** We hope in the future we will have the opportunity to do business with [redacted] again Initial Consumer Rebuttal / [redacted] (2000, 7, 2016/08/12) */ (The consumer indicated he/she ACCEPTED the response from the business.)