Vytex Corporation Reviews (1)
Shaylee Hauck
• Sep 29, 2026
Defective window under warranty but asked to pay again
Vytex Corporation manufactured windows that were installed at my home in April. In December, I notified the company that installed the windows of a defect on the outside of the window frame. The company that installed the windows said that I should contact the manufacturer because the windows are under warranty. The information I received from Vytex was that the installer was no longer a vendor with them and they sent me a quote of $932.74 on 5/16, order # to repair/replace the window in question. The original order and cost of the ten(10) windows installed totaled $12,962.00, which was paid in full. I asked if I should be paying for the window twice and the answer was "yes". This issue has been going back and forth between the installer, Vytex and me for 5 months, phone calls and emails. I should not have to pay for a defective window under warranty.
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