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W A N E - TV

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W A N E - TV Reviews (5)

please accept our apologies for the late delivery of this shipment of household items for Ms. [redacted]. Delivery was made on August 21. According to the orgiinal contract  [redacted] delivery sp;read of dates were August 4-13For our mistake we will send a refund. Sincerly American...

Household [redacted]

First and foremost, we pride ourselves in the customer care we take with each and every customer, be it a local move, or long distance. We do represent, and have for over 100 years [redacted].  Attached is a copy of the letter we'd written Mr [redacted]. (sans letterhead). The furniture repair...

I contacted is well respected, and well known.  He felt in his professional opinion, by looking at photo's, supplied by Mr [redacted], the table top had a 'seam' opening, not a crack from dropping.  It had been carefully pad wrapped. The crew on the move stated they did NOT at any time drop said top.   The furniture repair man didn't say he wouldn't or couldn't repair, he felt in his professional opinion, it would not be a 'clean' repair, it would be quite noticeable, and it wasn't all the way across, it was what appeared to be a 4" crack, on a seam.  This customer did not elect to take valuation/insurance on the move for more than the 30 cents per pound, per article.  I'm sorry for his loss, and we felt upon the opinion of the respected repair service this was all we could do. Thank you, Sincerely, Cathy, as agent for Mark Lampart, President, owner

Revdex.com spoke to Cathy at business and the following was relayed: The crack was through the table, the table was not dropped by us and we did not cause the crack.

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.  They have agreed to send us a check for $300.00. If we do not receive this check within an appropriate timeframe I will be contacting the Revdex.com again.
Regards,
[redacted]

I have only these 2  pictures as you can see the crack is not on a SEAM as stated .

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