I represent W.FBooth & Son, Incwhich has referred tome your letter of February 18, The details of the acquisition of the chairare not substantially different from what [redacted] related in her complaint.A representative of W.FBooth & Son, Incspoke with [redacted] mother and also visited with her mother in ***When he checked thechair in September, he found no problem with the operation or the chairThe chairwas researched by the family on line and ordered by [redacted] without she or hermother seeing it and also without consultation with anyone at W.FBooth &Son, IncThe chair was custom orderedAs such, the order was and is notcancel-able nor is the chair returnable to WFBooth & Son, or to [redacted] .The [redacted] factory representative has also reviewed thecomplaint and the situation and agrees with WFBooth & Son, Inc.’sinvestigation and positionW.FBooth & Son, Inc, is sorry that [redacted] andher mother are not satisfied with the chair but it is not at fault.If you have any questions or need further information,please let me (or my assistant, [redacted] ***) knowOur main number is [redacted] , myextension is ***, my cell number is [redacted] my fax number is [redacted] and myhome telephone number is [redacted] My email address is [redacted] [redacted] extension is ***Her email address is [redacted] .Thank you for your consideration of this letterPleaseadvise W.FBooth & Son, Incthat this matter has been satisfactorilyresolved in its favor.Sincerely, [redacted]
I represent W.FBooth & Son, Incwhich has referred tome your letter of February 18, The details of the acquisition of the chairare not substantially different from what [redacted] related in her complaint.A representative of W.FBooth & Son, Incspoke with [redacted] mother and also visited with her mother in ***When he checked thechair in September, he found no problem with the operation or the chairThe chairwas researched by the family on line and ordered by [redacted] without she or hermother seeing it and also without consultation with anyone at W.FBooth &Son, IncThe chair was custom orderedAs such, the order was and is notcancel-able nor is the chair returnable to WFBooth & Son, or to [redacted] .The [redacted] factory representative has also reviewed thecomplaint and the situation and agrees with WFBooth & Son, Inc.’sinvestigation and positionW.FBooth & Son, Inc, is sorry that [redacted] andher mother are not satisfied with the chair but it is not at fault.If you have any questions or need further information,please let me (or my assistant, [redacted] ***) knowOur main number is [redacted] , myextension is ***, my cell number is [redacted] my fax number is [redacted] and myhome telephone number is [redacted] My email address is [redacted] [redacted] extension is ***Her email address is [redacted] .Thank you for your consideration of this letterPleaseadvise W.FBooth & Son, Incthat this matter has been satisfactorilyresolved in its favor.Sincerely, [redacted]