Initial Business Response /* (1000, 16, 2015/06/22) */
It is unfortunate that a complaint has been made to Revdex.com as, in our opinion, this situation has been dealt with fairlyOur decision still stands
Initial Consumer Rebuttal /* (3000, 18, 2015/06/23) */
(The consumer indicated he/she DID
NOT accept the response from the business.)
We feel as thought Vintage Farms has shown irresponsibility as a business providing care services for their equine clientsWe are still requesting financial reimbursement in the amount of $for veterinary care that was was not authorized as well as non consentual ***We also request a written apology ***Vintage Farms continues to ignore the matter and not decide on a suitable outcome for both parties
***
Initial Business Response /* (1000, 16, 2015/06/22) */
It is unfortunate that a complaint has been made to Revdex.com as, in our opinion, this situation has been dealt with fairlyOur decision still stands
Initial Consumer Rebuttal /* (3000, 18, 2015/06/23) */
(The consumer indicated he/she DID
NOT accept the response from the business.)
We feel as thought Vintage Farms has shown irresponsibility as a business providing care services for their equine clientsWe are still requesting financial reimbursement in the amount of $for veterinary care that was was not authorized as well as non consentual ***We also request a written apology ***Vintage Farms continues to ignore the matter and not decide on a suitable outcome for both parties
***