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W30, Inc.

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W30, Inc. Reviews (1)

As I live in a condo, space is very important. After researching many units, I had decided to replace the traditional hot water heater with a Stiebold Eletron. I had discussed the units with a couple supply houses on the internet, but found differing sizing recommendations. I believe these companies were trying to oversell me, which happens quite a bit when you are not 100% of your needs.

After discussing my environment with [redacted] from Tank the Tank, my worries were put at ease. I initially called to order a particular unit, and even though he had the product in supply, he did not try to push that unit. Instead, he said, save yourself some money, purchase the 'right-sized' unit and if there were any issues, he would allow for an upgrade.

I purchased the unit and contacted my plumber and electrician for installation. We did have issues, not due to the unit itself, but due to incorrect wiring. Not only did [redacted] answer the phone (ON A SUNDAY!), but was very helpful and stayed on the phone with my contractors throughout the day assisting us at no charge.

In addition, we had a slight leak in the filter, probably due to the contractors, not the product. He said he would happily replace the filter at no cost. Amazing!

With the growth of internet purchases, this is the type of service that is not commonly found today. I am beyond thankful for his help. They really know how to stand behind their product.

To those looking for a tankless solution, skip the other guys, Tank the Tank has excellent prices and even better customer support. I will be recommending their company to everyone.

A big thank you to [redacted] and the entire Tank the Tank team for all of your assistance.

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