Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Wacoal always takes special care with customers and especially to understand and correct any problems. Since proper fit is so important, we wanted to understand this consumers experience fully. Therefore, a Wacoal America representative reached out to the customer to discuss the problem she was...
having. After talking to the customer, she stated she made an error, she thought she purchased the exact same bra and was comparing them, she realized she purchased a different style bra which can fit differently. We requested the customer to send us the bra which she stated was too small so we can examine and replace it. Thank you for bringing this to our attention.
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***
Wacoal always takes special care with customers and especially to understand and correct any problems. Since proper fit is so important, we wanted to understand this consumers experience fully. Therefore, a Wacoal America representative reached out to the customer to discuss the problem she was...
having. After talking to the customer, she stated she made an error, she thought she purchased the exact same bra and was comparing them, she realized she purchased a different style bra which can fit differently. We requested the customer to send us the bra which she stated was too small so we can examine and replace it. Thank you for bringing this to our attention.