Waddell & Reed Financial Services

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*** *** *** *** *** Yes we did, he came in but it was the wrong partSo I went on Amazon and found the right part and ordered it, about months later Amazon e-mailed telling me that they couldn't get the partThe problem I think is that the filter is old and they don't make parts for it anymore*** ***
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We didn't steal his drain cap. We closed his pool in and put all of his parts including the drain cap in his pump basket. We did not open the pool this year so we were not the last ones to touch his pool. He has come in and they don't make that drain cap anymore, so there was
really nothing we could do for him. We searched high and low and cannot find one anywhere. He knows all this Thank you, Chas Pools

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. They state they left the missing drain plug, but this is not factualI have nothing to gain by making this claimI have provided the exact drain cap make and model to this businessThe ball is in thier courtThey caused my troubleI paid them to close the pool, and I have scheduled them to close the pool again this year in OCTPlease advise when this trouble shall be resolved by the business who created it

We will call it even. [redacted]