The worst experience with movers in my lifetimeThay lied about the weight of my load tried charging me more than the actual weightThe owner [redacted] used profanity and hung up on me when I questioned the weight of the loadThey then tried to charge me more per poundThe entire new home experience was ruined by themNEVER EVER DO BUSINESS WITH THIS COMPANY!
Complaint: [redacted] I am rejecting this response because:No one EVER offered me a cash settlement so that I could do the repairs myself -- an offer I would have happily accepted Of the items that were damaged I was offered cash for one ($225) I am appalled at the lies on the part of Wade Odell Wade If they had not violated FEDERAL LAW by forbidding me from being present at the loading and weighing of my shipment, perhaps none of this would have been an issue in the first place My items are still broken and no one has offered to replace or repair them in a manner that is satisfactory to me How can Wade Odell Wade possibly say "we have done everything we could to reconcile the situation?" This business is built on deceit and dishonesty and I am a victim of their unlawful practices Regards, [redacted]
The [redacted] ’s scheduled their move to [redacted] with theunderstanding delivery could be anytime within the spread of 6/9-6/18. United did not have a trailer to load theshipment direct on 6/4 so Wade Odell Wade picked it up with a local crew &held it at our warehouse until a driver was... available to take it down to **.On 6/11 when we still did not have a driver we spoke withthe [redacted] ’s & offered the option to containerize there goods in order toexpedite shipping with the understanding that the motorcycle would have to behandled separately. They agreed as theywere anxious to receive their goods. The container has been loaded & is en route to [redacted] withan estimated delivery to residence Saturday 6/20. This of course is 2 days past the contracteddelivery spread but we have explained to the [redacted] ’s they will be compensatedfor this delay.As for the motorcycle we are still working on getting thatdown to them as well but we have remained in contact with them & willcontinue to keep them updated.We sincerely apologize for any inconvenience this has causedbut can assure Wade Odell Wade and United Van Lines have worked as efficientlyas possible to get the [redacted] ’s goods to them as quickly as logistics wouldallow. Tell us why here...
I am writing in response to complaint # [redacted] issued against Wade OdellWade. ... In reviewing the file & speaking with all parties involved I havebeen instructed to forward the complaint directly to United Van Lines. Theclaim that the customer is dissatisfied with & mentions in his complaint washandled directly by United Van Lines & they have asked to have the complaintsent directly to them so that they can respond accordingly.I assume this will be retracted from Wade Odell Wade once it is forwarded toUnited; if not or if you have any additional questions please let me know
Complaint: [redacted] I am rejecting this response because: [redacted] ***' HQs did fulfill my claim I am no longer disputing the damage done to my belongings I do however want the owner of the company I hired -- Wade Odell Wade -- to address the menacing, threatening, abusive movers he sent to my house who extorted and stole from us Regards, [redacted]
The worst experience with movers in my lifetimeThay lied about the weight of my load tried charging me more than the actual weightThe owner [redacted] used profanity and hung up on me when I questioned the weight of the loadThey then tried to charge me more per poundThe entire new home experience was ruined by themNEVER EVER DO BUSINESS WITH THIS COMPANY!
Complaint: [redacted] I am rejecting this response because:No one EVER offered me a cash settlement so that I could do the repairs myself -- an offer I would have happily accepted Of the items that were damaged I was offered cash for one ($225) I am appalled at the lies on the part of Wade Odell Wade If they had not violated FEDERAL LAW by forbidding me from being present at the loading and weighing of my shipment, perhaps none of this would have been an issue in the first place My items are still broken and no one has offered to replace or repair them in a manner that is satisfactory to me How can Wade Odell Wade possibly say "we have done everything we could to reconcile the situation?" This business is built on deceit and dishonesty and I am a victim of their unlawful practices Regards, [redacted]
The [redacted] ’s scheduled their move to [redacted] with theunderstanding delivery could be anytime within the spread of 6/9-6/18. United did not have a trailer to load theshipment direct on 6/4 so Wade Odell Wade picked it up with a local crew &held it at our warehouse until a driver was... available to take it down to **.On 6/11 when we still did not have a driver we spoke withthe [redacted] ’s & offered the option to containerize there goods in order toexpedite shipping with the understanding that the motorcycle would have to behandled separately. They agreed as theywere anxious to receive their goods. The container has been loaded & is en route to [redacted] withan estimated delivery to residence Saturday 6/20. This of course is 2 days past the contracteddelivery spread but we have explained to the [redacted] ’s they will be compensatedfor this delay.As for the motorcycle we are still working on getting thatdown to them as well but we have remained in contact with them & willcontinue to keep them updated.We sincerely apologize for any inconvenience this has causedbut can assure Wade Odell Wade and United Van Lines have worked as efficientlyas possible to get the [redacted] ’s goods to them as quickly as logistics wouldallow. Tell us why here...
I am writing in response to complaint # [redacted] issued against Wade OdellWade. ... In reviewing the file & speaking with all parties involved I havebeen instructed to forward the complaint directly to United Van Lines. Theclaim that the customer is dissatisfied with & mentions in his complaint washandled directly by United Van Lines & they have asked to have the complaintsent directly to them so that they can respond accordingly.I assume this will be retracted from Wade Odell Wade once it is forwarded toUnited; if not or if you have any additional questions please let me know
Complaint: [redacted] I am rejecting this response because: [redacted] ***' HQs did fulfill my claim I am no longer disputing the damage done to my belongings I do however want the owner of the company I hired -- Wade Odell Wade -- to address the menacing, threatening, abusive movers he sent to my house who extorted and stole from us Regards, [redacted]