Wade's Auto Electric Reviews (1)
Wade's Auto Electric Rating
Description: Auto Repair & Service
Address: 3166 Spring Street, Fairfax, Virginia, United States, 22031
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Review: While obtaining prices for towing my disabled car, I contacted [redacted], which is owned by the owner of Wades Auto Electric (same address and phone number). I indicated that I wanted the car towed to "High Tech Transmission." I disagreed with the price he gave me, and told him I would continue my search for a better offer. He suggested that his shop was more qualified than the transmission shop for the problem I was having, and told me that he would tow my car to his shop for $60. He made no other conditions for the $60 fee. I received a call from the manager of Wades Auto Electric the following Monday, who stated that the repair cost would be more than the value of the car. I told him I would be "junking" the car, and asked how much I owed. He said I would only be charged for towing. When I told him that we had agreed on a $60 towing fee, he said he needed to discuss this with his boss. He called back later and, contrary to his earlier agreement that there would be no charge for "checking" the car, he said that they would be charging me an additional $60 for this. When I went to his shop to settle the bill, I argued that this was an invalid charge. He admitted that the additional $60 was actually for towing, bringing the total towing cost to $120. He stated that they could not accept only $60 for towing since they did not undertake any repair work. There was no such stipulation in our original agreement for towing, and he had previously stated that there would be no charge for checking out the car.Desired Settlement: Refund the $60 overcharge.