I am very sorry that that happened, I will look into this and by all means we can cancel the warranty and refund your money, I will call you today once I have all the facts and I will make it right[redacted]
Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID ***, and find that this resolution is satisfactory to meHowever calling is not something I can doI am hearing impaired and I do not have a phone that is compatible with my hearing aids so email or mail is the only means I can do this with,.
Sincerely,
*** ***
I am very sorry that that happened, I will look into this and by all means we can cancel the warranty and refund your money, I will call you today once I have all the facts and I will make it right.*** ***
Initial Business Response /* (1000, 9, 2015/08/31) */
Mr*** is all good we took care of his problem
Initial Consumer Rebuttal /* (2000, 11, 2015/08/31) */
This issue was resolved on August 26,
After I submitted the complaint I drove to the dealership to talk to the Finance Manager
*** *** After I arrived Mr*** introduced me to the General Manager *** ***Mr*** explained what had happened and offered to cut a check for the amount in question that I could deposit directly to *** *** ***
I wish I had waited to submit my complaint until after I visited the Dealership
I am very sorry that that happened, I will look into this and by all means we can cancel the warranty and refund your money, I will call you today once I have all the facts and I will make it right[redacted]
Mr*** and I have talked and this matter is resolved between us
Revdex.com:
I have reviewed the response made by the business in reference
to complaint ID ***, and find that this resolution is satisfactory to meHowever calling is not something I can doI am hearing impaired and I do not have a phone that is compatible with my hearing aids so email or mail is the only means I can do this with,.
Sincerely,
*** ***
I am very sorry that that happened, I will look into this and by all means we can cancel the warranty and refund your money, I will call you today once I have all the facts and I will make it right.*** ***
Initial Business Response /* (1000, 9, 2015/08/31) */
Mr*** is all good we took care of his problem
Initial Consumer Rebuttal /* (2000, 11, 2015/08/31) */
This issue was resolved on August 26,
After I submitted the complaint I drove to the dealership to talk to the Finance Manager
*** *** After I arrived Mr*** introduced me to the General Manager *** ***Mr*** explained what had happened and offered to cut a check for the amount in question that I could deposit directly to *** *** ***
I wish I had waited to submit my complaint until after I visited the Dealership
Initial Business Response /* (1000, 5, 2015/10/27) */
I talked to Mr*** and felt he was right so I refunded his