I would never recommend this company! According to the agreement we had signed with them they are supposed to be onsite or respond to my auto dialer within hours...they disconnected my phone line without notifying meFor two days my alarm was going off- which was also on mute and I didn't know there was an issueThe compressor had failed causing the system to go into "safe mode" and the water/sludge rose so high that it was shocking that the system didn't back up into my houseTheir service level and responses time is horrible I don't know how they stay in businessI called multiple times when I discovered this issue and they have YET to call me backI would never recommend this company!
I would never recommend this company! According to the agreement we had signed with them they are supposed to be onsite or respond to my auto dialer within 48 hours...they disconnected my phone line without notifying me. For two days my alarm was going off- which was also on mute and I didn't know there was an issue. The compressor had failed causing the system to go into "safe mode" and the water/sludge rose so high that it was shocking that the system didn't back up into my house. Their service level and responses time is horrible I don't know how they stay in business. I called multiple times when I discovered this issue and they have YET to call me back. I would never recommend this company!
I would never recommend this company! According to the agreement we had signed with them they are supposed to be onsite or respond to my auto dialer within hours...they disconnected my phone line without notifying meFor two days my alarm was going off- which was also on mute and I didn't know there was an issueThe compressor had failed causing the system to go into "safe mode" and the water/sludge rose so high that it was shocking that the system didn't back up into my houseTheir service level and responses time is horrible I don't know how they stay in businessI called multiple times when I discovered this issue and they have YET to call me backI would never recommend this company!
I would never recommend this company! According to the agreement we had signed with them they are supposed to be onsite or respond to my auto dialer within 48 hours...they disconnected my phone line without notifying me. For two days my alarm was going off- which was also on mute and I didn't know there was an issue. The compressor had failed causing the system to go into "safe mode" and the water/sludge rose so high that it was shocking that the system didn't back up into my house. Their service level and responses time is horrible I don't know how they stay in business. I called multiple times when I discovered this issue and they have YET to call me back. I would never recommend this company!