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Wagner Roofing Inc.

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Wagner Roofing Inc. Reviews (1)

Review: We hired [redacted] to replace our roof. While contracting with them to replace our roof, we also asked for & received a written estimate to install a roof on our new house we are building nearby. [redacted] gave us written contracts for both. They completed the roof at our current house however during the process they damaged a # of items. 1. ripped 3 screens which I got repaired & was reimbursed for. 2. When discarding shingles off roof slide them over deck railing & scratched and damaged railings. Repaired some but didn't complete. 3. They leaned a ladder against a shed roof which was recently replaced by us and damaged a number of the shingles. They attempted to repair by just cutting shingles back rather then replacing but damaged shingles remain. 4. They dented & marked siding in several spots & did not repair. 5. They dented & damaged a water diverter & did not repair. 6. Workers left whole & partial shingles scattered throughout job site & even more concerning handfuls of nails scattered around house & driveway. After a # of times of going back and forth to try and get repairs completed we asked them to just deduct the damage from the estimate for our new house. [redacted], their sales rep, met with us, spoke with [redacted] regarding our concerns and they both agreed to install a new roof on our new house for $2.000.00 less to compensate us for damaged they did not repair. After waiting and not receiving a written contract I called. [redacted] person who answers phone, said they don't give estimates for new construction (although they had already given me one.) Said I was concerned it was not in writing and wanted to be ready to have them do the work when our new roof was ready so it didn't get wet. [redacted] called back and left a voice mail which I still have that "Mr. [redacted] said we are better off going w/ someone else..." Told them they need to honor agreement or repair damage & to call back with decision. Have not hear back in almost 2 weeks.Desired Settlement: At this point I am not comfortable using them and have looked elsewhere but the damage on my house remains. They can either fix the items that are mentioned above or send me a check for $2,000.00 and I will take care of it. I have receipts for screen repair, photographs of damage, contracts, and recordings of messages left on my machine. I just wanted them to honor the agreement we had but since they are not getting back to me, I will only be satisfied with the two options mentioned here.



This complaint was responded to yesterday because the [redacted] either didn't return calls or canceled appointments. We have another appointment this Thursday. Your 10 day deadline should not apply in this situation. We've tried to address these complaints.As far as an estimate for their new home goes, no contract was ever signed and and there was no information to base an actual estimate on. Also, we don't do new construction.[redacted] Roofing does at least 600 roofs a year and for anyone to remember this particular roof that was done 6 months ago is ridiculous.[redacted] Roofing stands by our work and always honors all guarantees if a homeowner has any problems. Again if the [redacted] were that dissatisfied with their roof that was completed 6 months ago, why would they want us to do any other work for them? Doesn't make sense and if it doesn't make sense, it isn't true.Thank you,

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Description: Roofing Contractors

Address: 11 Deerpath Road, Flemington, New Jersey, United States, 08822


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