Wahlburgers Reviews (4)
I am not asking for anything other than to let you know in case of a disgruntled worker who may have placed this hair in the package to cause trouble.
I am a big fan of the Walburg family and want no harm to come to their business.
Sincerely, Cynthia Burke
Be careful not only is the food bad but Donnies Scary crazy wife didn't get her kids Immunized against Measles you have to worry about any member of the Wahlbergs could Infect your kids going to any of their Restauraunts. It was Eradicated in U.S now its a full blown epidemic. You have been warned
Dear Revdex.com Complaints Department, I am writing this email on behalf of Wahlburgers located at [redacted] in reference to Revdex.com Complaint #[redacted]. I want to inform the Revdex.com of the steps taken to communicate with [redacted], to address the issues listed...
in his complaint, and the corrective measures taken to ensure that this does not happen again. [redacted] and I spoke on the phone on October 28, 2017. He gave me further insight to his experience- and I assured him that his feedback is invaluable as it allows us to better train our staff to exceed our guests expectations. [redacted] requested a refund for his meal- but was not able to produce a receipt and said he paid in cash as he and his guests were in a rush to leave- thus making it difficult for us to issue the refund. However, a $100 gift card was mailed out on October 31, 2017 to cover the monies spent at our restaurant and for his next visit. [redacted] has my personal information and I look forward to hosting him again soon so we can show him the true Wahlburgers way. We have adjusted our in house policies to ensure that situations such as these do not happen again- and include strengthening manager floor presence, adjusting our floor plans, and reviewing our procedures for handling guest complaints so that non go unanswered. We appreciate the Revdex.com for helping us rectify the situation, thank you! Warm Regards, [redacted]General Manager[redacted]
I have reviewed the response submitted by the business and have determined that the response does satisfy my issues and/or concerns in reference to complaint #[redacted]. I understand that by choosing to accept the business response that my complaint will be closed as resolved.
Address: 2 E Ontario St, Chicago, Illinois, United States, 60611
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