[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]n
This was brought up to my attention just today and I am not sure who made the original decision not to refund but I have already authorized the refund and the check should be going out today or Monday. Truly sorry for the confusion on this but normally we transfer these to the new car when all of...
them are not used. I think it threw everybody off that none of them were used.
Sorry to lose the business and am also sorry for the hassle!
[redacted]
President, Waikem Auto Family.
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint I[redacted] and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]n
This was brought up to my attention just today and I am not sure who made the original decision not to refund but I have already authorized the refund and the check should be going out today or Monday. Truly sorry for the confusion on this but normally we transfer these to the new car when all of...
them are not used. I think it threw everybody off that none of them were used.
Sorry to lose the business and am also sorry for the hassle!
[redacted]
President, Waikem Auto Family.