Their products are very poor quality. My corset broke before I even got to wear it! When I asked customer service to respond, they just rudely send you a link stating that they offer no refunds or exchanges. Buyer beware...the Revdex.com gives them an "F" grade if you look them up...197 complaints filed against them. This company is a scam.
I decided to purchase a famous item on their website. Used their promo code and purchased it on 10/14/2016 at 1:22am. Later on in the day I found a better promo code for that same item. I was trying to log into my new member account, but it said I was not a member. So I created another one. Purchased the item again on 10/14/2016 at 9:30am. Showed in my bank account they were both pending. Wanting to cancle the order done at 1:22am, I used their chat to contact support. Advised me all sales on file and I will not be given any refund, but MAYBE an exchange can happen. I did not recieve a comfirmation number or order number to track the orders in my email. They told me I did recieve an email with all the information, but I have not! I emailed the support email given to me, and still no response. I tried calling, and nothing! I left a voicemail and tried emailing again. Still left with no response back, or any order information in my email! How frustrating seeing that the money was taken out today; 10/15/2016, out of my bank account. I should've read the reviews, but it was so highly rated on instagram and a friend referred it to me. I just want this resolved to keeping one of the items than both of them with my money back of the one I don't want.
Great company, great products. Received prompt communications at all times and have had no issues ever.
Their products are very poor quality. My corset broke before I even got to wear it! When I asked customer service to respond, they just rudely send you a link stating that they offer no refunds or exchanges. Buyer beware...the Revdex.com gives them an "F" grade if you look them up...197 complaints filed against them. This company is a scam.
I decided to purchase a famous item on their website. Used their promo code and purchased it on 10/14/2016 at 1:22am. Later on in the day I found a better promo code for that same item. I was trying to log into my new member account, but it said I was not a member. So I created another one. Purchased the item again on 10/14/2016 at 9:30am. Showed in my bank account they were both pending. Wanting to cancle the order done at 1:22am, I used their chat to contact support. Advised me all sales on file and I will not be given any refund, but MAYBE an exchange can happen. I did not recieve a comfirmation number or order number to track the orders in my email. They told me I did recieve an email with all the information, but I have not! I emailed the support email given to me, and still no response. I tried calling, and nothing! I left a voicemail and tried emailing again. Still left with no response back, or any order information in my email! How frustrating seeing that the money was taken out today; 10/15/2016, out of my bank account. I should've read the reviews, but it was so highly rated on instagram and a friend referred it to me. I just want this resolved to keeping one of the items than both of them with my money back of the one I don't want.