Wakame

Review: I ORDERED A GUARANTEED OR MONEY BACK DIET PRODUCH WHICH TOTALLY DID NOTHING THEY CLAIMED IT DID. I PURCHASED IT ON MARCH 20TH 2012 WITH A 30 DAY GUARANTEE AND RETURN THE PRODUCT ON APRIL 2ND AND WAKAME RECEIVED IT APRIL 7TH. I WROTE THEM 30 DAYS LATER SINCE I DID NOT RECEIVE A REFUND PER THEIR GUARANTEE AND TO THIS DAY HAVE NOT RECEIVED MY $69.00.I WROTE THE POSTMASTER GENERAL CONCERNING MAIL FRAUD WITH NO ANSWER AND I SENT A LETTER TO Revdex.com BUT MAY NOT HAVE HAD THE PROPER ADDRESS. I ALSO WROTE THE ATTORNEY GENERAL AND IT TOOK THEM A YEAR TO LET ME KNOW THAT WAS NOT UNDER THEIR JOB DESCRIPTION.I AM A WIDOW AND COULD USE MY $69.00. I IMAGINE THEY LONG AGO RESOLD THE PRODUCT I RETURNED. I HAVE DOCUMATION OF CHARGES AND PAYMENT PLUS DELIVERY CONFIRMATION.COULD YOU HELP RETREIVE MY MONIES?

Desired Settlement: DesiredSettlementID: Refund

I WOULD LIKE THE GUARANTEED REFUND OF $69.00

Business

Response:

Business Response /* (1000, 5, 2013/05/20) */

We apologize for the customer's inconvenience, however, our records indicate that a credit of $69.00 was issued 4/9/12 and processed successfully 4/11/12.

The credit was issued to the Visa card the customer used at the time of the purchase ending in 7173.

The customer is not due any further refunds.

Consumer Response /* (3000, 7, 2013/05/21) */

(The consumer indicated he/she DID NOT ACCEPT the response from the business.)

I SHOW NO RECORD OF A CREDIT TO MY CARD. I WILL HAVE TO CHECK WITH MY BANK.