Walbro LLC Dba GT Covers & Precision Fit

Our Company diligently strives to provide high quality products which succeed in meeting the expectations of our customersOur company also strives to proivde accurate product information to our customersRegarding the product purchased by Ms***, our website desribes this product as follows:"The quality OEM Endura material is a perfect choice for waterproof seat coversIt is extremely durable and cleans easily with a damp sponge or small vacuumThis sturdy nylon/polyester fabric with a foam backing has the look and feel of a finely woven canvas and is commonly used as the material in backpacks, laptop carrying cases and soft-sided luggageIt is the perfect choice for protecting your auto’s interior from pets, kids, industrial materials and is even weatherproofAnother nice feature to the Endura fabric is that it tends to maintain an even temperature in both summer and winter months.This waterproof fabric is a very popular seat cover choice for people seeking protective pet seat covers and for fleet vehicles used by entities such as cities, park and recreational divisions and even construction companies." Please note that we do not state that they are "pet proof" as Ms [redacted] states; instead, we state that they protect your auto's interior from pets which they indeed do.We regret that we did not achieve our goal of providing our customer, in this instance, with a product that met her expectations although it should be noted that Ms [redacted] is satisified with her front seat covers and is keepingWe are sending Ms [redacted] a check in the amount of $which includes the refund of the year extended warrantyWe are sending this check today by express mail

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Thank you for assisting me to resolve this matter in a positive mannerYour quick response was very much appreciated.
Sincerely,
*** ***

Our Company diligently strives to provide high quality products which succeed in meeting the expectations of our customers. Our company also strives to proivde accurate product information to our customers. Regarding the product purchased by Ms. [redacted], our website desribes this product as...

follows:"The quality OEM Endura material is a perfect choice for waterproof seat covers. It is extremely durable and cleans easily with a damp sponge or small vacuum. This sturdy nylon/polyester fabric with a foam backing has the look and feel of a finely woven canvas and is commonly used as the material in backpacks, laptop carrying cases and soft-sided luggage. It is the perfect choice for protecting your auto’s interior from pets, kids, industrial materials and is even weatherproof. Another nice feature to the Endura fabric is that it tends to maintain an even temperature in both summer and winter months.This waterproof fabric is a very popular seat cover choice for people seeking protective pet seat covers and for fleet vehicles used by entities such as cities, park and recreational divisions and even construction companies." Please note that we do not state that they are "pet proof" as Ms. [redacted] states; instead, we state that they protect your auto's interior from pets which they indeed do.We regret that we did not achieve our goal of providing our customer, in this instance, with a product that met her expectations although it should be noted that Ms. [redacted] is satisified with her front seat covers and is keeping. We are sending Ms. [redacted] a check in the amount of $269.90 which includes the refund of the 3 year extended warranty. We are sending  this check today by express mail.