Hello [redacted]Thank you for contacting Walden Farms. Please note that a new systems was implemented for refunds and we have to submit them to a different location. We were waiting for a report to see if [redacted] refund was received and listed as being processed. It was not (meaning...
we never received it). At this point, what we have done is submitted her refund request directly with someone who is in a position to process and expedite payment quickly. Her refund request was submitted today (6/8/17) and will be mailed tomorrow. She can expect to receive payment within 5-7 BUSINESS days. We are sorry for any inconvenience this may have caused. Thank you, Dr. Brian S[redacted]Walden Farms[redacted]
Hello [redacted]Thank you for contacting Walden Farms. Please note that a new systems was implemented for refunds and we have to submit them to a different location. We were waiting for a report to see if [redacted] refund was received and listed as being processed. It was not (meaning...
we never received it). At this point, what we have done is submitted her refund request directly with someone who is in a position to process and expedite payment quickly. Her refund request was submitted today (6/8/17) and will be mailed tomorrow. She can expect to receive payment within 5-7 BUSINESS days. We are sorry for any inconvenience this may have caused. Thank you, Dr. Brian S[redacted]Walden Farms[redacted]