Walker Electric Inc

Walker Electric, Inc. 1413 Airport Road    P.O. Box 867  Rifle, CO 81650 (970) 625-5192  (970) 625-1977 fax [email protected] 1, 2017 Revdex.com 8020 S County Road 5, Suite 100 Fort Collins, CO 80528 RE:  ...

 Complaint ID [redacted] This issue could have been easily worked out with one phone call.  The customer called the office after hours and left an abrupt voicemail after receiving an invoice for the service call. My phone call the next day went unanswered. The customer called and asked us to look at a pressure switch. My employees went to the residence and trouble shot the well system, verifying that it was indeed bad. An invoice was sent for a $125.00 service call; two guys for one hour. This is pretty straight forward. At this point, I feel the customer just wants something for nothing. I have been a part Walker Electric for 20 years, and this is the first complaint we have ever received in our small community.  I will not pursue any amounts owed by the customer, they need not pay anything. Thank you for the opportunity to respond. Clint H[redacted] Walker Electric, Inc.

Revdex.com:
I have reviewed the response made by the business, and find that this resolution is satisfactory to me.
Regards,
[redacted]            I accept the outcome because  they came out under false pretenses of fixing the problem that was told to them as needing a new pressure switch which they couldn't do and even informed me they would get a plumber to fix it, which I was told they wouldn't do when I called back.   As to the phone call my not returning after I had received the bill and left the message   the owner called back and left me a message basically calling me crazy   so I don't think I was going to talk to him and be called names   if that is standard procedure for that company   to send people out on false pretenses and call people names  and double bill for two men   then I am not impressed and know I would never recommend that company    and so much for trying to keep business to a local company.   thank you for your help    [redacted]