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Walker Roofing Company

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Reviews Walker Roofing Company

Walker Roofing Company Reviews (4)

When we needed a new roof, we asked for suggestions on [redacted] and then got bids from the most common recommendationsAt about the same time, Walker roofing did some work for some houses right across the street from us and we were really impressed with the crews and the workThey were also on the list of recommendations from [redacted] They were also the most competitive bidNeedless-to-say, we ended up selecting Walker RoofingThey did the work yesterdayThe crew was great, took care of the yard and garden and worked hard all day longWhen we saw how hard they were working, we decided to order [redacted] for them, which they seemed to very much appreciateWe also kept the mint-flavored ice water flowing for themLater in the day, some neighbors (who had their roof also done by Walker) came and brought beer to the crew as a "thank you" for doing such a good job for themThat said a lot about how much the neighbors also appreciated the fast, quality work and customer serviceGreat teamAll the way around, it was a wonderful experience with Walker Roofing

Initial Business Response /* (1000, 8, 2014/03/07) */
We have reviewed the file and will refund the customer her requested $

Initial Business Response /* (1000, 5, 2016/01/13) */
We did have some miscommunication on the window wrap color and already purchased the materials to change it out. We also have to arrange inside access to the house to remove the air conditioning unit and replace the pieces of siding...

over this area. We were making arrangements to return and the homeowner would not allow us access. This work can be fixed in less than a day. I will have the Salesman, Ian [redacted] and my full time job supervisor on site for the finish up of this work. There should not be any problems that they can not handle. We will arrange around the homeowners schedule. We already sent this letter to her by e mail today.
Initial Consumer Rebuttal /* (3000, 9, 2016/01/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Their response to you was they now have the materials to finish the windows in blue. The truth is three boxes of harvest blue window wrap was delivered to my home on 12/21/15, one day before the work started (delivery slip attached). Those boxes stayed on my front porch in full view for the entire two weeks walker roofing was here. They did not touch the boxes of wrap even though, numerous times, the workers were told by me and my daughter the window wrap was to be blue. They said they were making arrangements to return to finish but I would not give them access to the inside of my house. The workers were in my house two different times and all they did was take pictures of the air conditioner, nothing else. The one person that spoke any English did not know they were supposed to remove the air conditioner. After walker roofing left, I hired a reliable company to remove the air conditioner and finish the walls, inside and out, at an additional cost of $300. I also had to replace the lite at the front door after I found it in a snowbank, at a cost of 54.33 and I will have to replace a cover for my glider chair (28.59) that was ruined by workers throwing siding scraps into the yard (photo attached). I have attached a letter from the walker roofing salesman Ian [redacted] His response is unbelievable at best. In my frustration, I called him three times with my complaints on 12/30/15 to get someone to tell the workers to put the blue wrap on; after those calls, the workers finished wrapping the windows in white. I do not believe walker roofing ever intended to put the blue wrap on my house, but perhaps use it somewhere else, while charging me for this material. Walker roofing has already cost me $382.92 more I expected to pay according to my contract, and I do not want this company to come back to my house.
Final Business Response /* (4000, 11, 2016/01/26) */
Ms. [redacted] has not allowed us to return to finish the work. We have credited her for the work that we were not able to finish. We hope this will be a solution for her troubles. She has the materials still that we delivered to her home.

When we needed a new roof, we asked for suggestions on [redacted] and then got bids from the most common recommendations. At about the same time, Walker roofing did some work for some houses right across the street from us and we were really impressed with the crews and the work. They were also on the list of recommendations from [redacted]. They were also the most competitive bid.
Needless-to-say, we ended up selecting Walker Roofing.
They did the work yesterday. The crew was great, took care of the yard and garden and worked hard all day long. When we saw how hard they were working, we decided to order [redacted] for them, which they seemed to very much appreciate. We also kept the mint-flavored ice water flowing for them.
Later in the day, some neighbors (who had their roof also done by Walker) came and brought beer to the crew as a "thank you" for doing such a good job for them. That said a lot about how much the neighbors also appreciated the fast, quality work and customer service. Great team.
All the way around, it was a wonderful experience with Walker Roofing.

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Address: PO Box 67, Lexington, Nebraska, United States, 68850

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