Initial Business Response / [redacted] (1000, 5, 2015/07/04) */ The customer issue is with the manufacturer, however, we as a dealer have offered a solution to our customer and are waiting to hear from him if it will work for him or not Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) Business has located an after market product that might be satisfactoryHowever, the product has not been available to inspect at this timeIt is anticipated the product will be available to evaluate within the next to daysAt that time a decision will be made re suitability Thank for your assistance to dateWill advise you accordingly once the product is received and evaluated [redacted] Final Business Response / [redacted] (4000, 13, 2015/07/20) */ Meet with customer [redacted] , we are working towards a solutionThe aftermarket solution will not work based on the fact that his vehicle has heated seatsSJ Nissan to follow up with customer on Thursday / Friday of this week after another conversation with [redacted] rep
Initial Business Response /* (1000, 5, 2015/07/04) */
The customer issue is with the manufacturer, however, we as a dealer have offered a solution to our customer and are waiting to hear from him if it will work for him or not.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/08) */
(The consumer...
indicated he/she DID NOT accept the response from the business.)
Business has located an after market product that might be satisfactory. However, the product has not been available to inspect at this time. It is anticipated the product will be available to evaluate within the next 4 to 5 days. At that time a decision will be made re suitability.
Thank for your assistance to date. Will advise you accordingly once the product is received and evaluated.
[redacted] [redacted]
Final Business Response /* (4000, 13, 2015/07/20) */
Meet with customer [redacted], we are working towards a solution. The aftermarket solution will not work based on the fact that his vehicle has heated seats. SJ Nissan to follow up with customer on Thursday / Friday of this week after another conversation with [redacted] rep.
Initial Business Response /* (1000, 8, 2017/08/11) */
I have touched base with [redacted], and the issues have been resolved to her satisfaction.
We apologize once again, and look forward to servicing your new [redacted]!
Initial Consumer Rebuttal /* (3000, 10, 2017/08/14) */
(The consumer indicated...
he/she DID NOT accept the response from the business.)
We have agree to settle but I have informed him I would also like the hst tax that I paid on the [redacted] back also. Have not heard back that was on Friday Aug. 11,2017. Regards [redacted]
Initial Business Response / [redacted] (1000, 5, 2015/07/04) */ The customer issue is with the manufacturer, however, we as a dealer have offered a solution to our customer and are waiting to hear from him if it will work for him or not Initial Consumer Rebuttal / [redacted] (3000, 7, 2015/07/08) */ (The consumer indicated he/she DID NOT accept the response from the business.) Business has located an after market product that might be satisfactoryHowever, the product has not been available to inspect at this timeIt is anticipated the product will be available to evaluate within the next to daysAt that time a decision will be made re suitability Thank for your assistance to dateWill advise you accordingly once the product is received and evaluated [redacted] Final Business Response / [redacted] (4000, 13, 2015/07/20) */ Meet with customer [redacted] , we are working towards a solutionThe aftermarket solution will not work based on the fact that his vehicle has heated seatsSJ Nissan to follow up with customer on Thursday / Friday of this week after another conversation with [redacted] rep
Initial Business Response /* (1000, 5, 2015/07/04) */
The customer issue is with the manufacturer, however, we as a dealer have offered a solution to our customer and are waiting to hear from him if it will work for him or not.
Initial Consumer Rebuttal /* (3000, 7, 2015/07/08) */
(The consumer...
indicated he/she DID NOT accept the response from the business.)
Business has located an after market product that might be satisfactory. However, the product has not been available to inspect at this time. It is anticipated the product will be available to evaluate within the next 4 to 5 days. At that time a decision will be made re suitability.
Thank for your assistance to date. Will advise you accordingly once the product is received and evaluated.
[redacted] [redacted]
Final Business Response /* (4000, 13, 2015/07/20) */
Meet with customer [redacted], we are working towards a solution. The aftermarket solution will not work based on the fact that his vehicle has heated seats. SJ Nissan to follow up with customer on Thursday / Friday of this week after another conversation with [redacted] rep.
Initial Business Response /* (1000, 8, 2017/08/11) */
I have touched base with [redacted], and the issues have been resolved to her satisfaction.
We apologize once again, and look forward to servicing your new [redacted]!
Initial Consumer Rebuttal /* (3000, 10, 2017/08/14) */
(The consumer indicated...
he/she DID NOT accept the response from the business.)
We have agree to settle but I have informed him I would also like the hst tax that I paid on the [redacted] back also. Have not heard back that was on Friday Aug. 11,2017. Regards [redacted]