Wall Babcock LLP

March 10, 2016Dear *** ***:I recently received notice of a complaint filed with your agency regarding our location in Ambler, PAThe ID#is ***I and other representatives of our company have tried to reach out to ** *** but have not been able to reach himI left him a message explaining
that would get a refund check and some gift certificates in the mail for him once he contacts me to confirm the address I should use.As for the complaint, snow storms are a big problem when it comes to pizza deliveryBut even so our staff should have done better or at least been more honest with ** ***I would like to inform you that we have moved the manager in question out of that store and replaced her with a gentlemen that has been with us for quite sometimeWe have all the confidence that John will right the ship and make Customer service his number priority.If you would like any more information or would like to speak to me please feel free to reach out at any time.###-###-#### *** ***.comRob R

The business called me, refunded my money, and sent me gift certificates That resolves my situation, but it took way too long to get anyone that cared I hope they keep their word and make the necessary changes to improve Thank you
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***